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Old March 13, 2012, 11:52 PM   #1
Sandi Bo
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BBS Reg. Date: Mar 22, 11
Location: Omaha
Posts: 611

Resorts: Ocean Walk, Bonnet Creek, Alexandria, and Williamsburg
Wyndham Check-in Policy for guests - credit cards no longer required

Is anyone aware of changes to Wyndham's check-in policy? I am specifically concerned with finding out that they no longer require a credit card at check-in. I uncomfortable with this, I always felt it was safer when renting that a credit card was swiped / verified. Somehow seems like an occupant would feel more accountable, perhaps?

I see on the confirmation that it states:
A credit card pre-authorization or cash deposit will be required upon check-in.

However, I am hearing that the policy changed, about the 1st of the year, and this is longer a requirement. A credit card is optional, and only needed if the occupant (guest or owner) would like to charge incidentals to the room.
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Old March 14, 2012, 06:40 AM   #2
scootr5
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Location: Montgomery, IL
Posts: 1,441

Resorts: Starwood - SBP; Christmas Mountain Village - Timbers UDI; Wyndham Smoky Mountains
Quote:
Originally Posted by Sandi Bo View Post
Is anyone aware of changes to Wyndham's check-in policy? I am specifically concerned with finding out that they no longer require a credit card at check-in. I uncomfortable with this, I always felt it was safer when renting that a credit card was swiped / verified. Somehow seems like an occupant would feel more accountable, perhaps?

I see on the confirmation that it states:
A credit card pre-authorization or cash deposit will be required upon check-in.

However, I am hearing that the policy changed, about the 1st of the year, and this is longer a requirement. A credit card is optional, and only needed if the occupant (guest or owner) would like to charge incidentals to the room.
They asked me for one at Glacier Canyon February 18th, and did not present it as "optional".
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Old March 14, 2012, 06:40 AM   #3
chapjim
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BBS Reg. Date: Jan 10, 10
Location: Springfield (Fairfax County), Virginia
Posts: 390

Resorts: Wyndham VIP Platinum & Pres. Reserve, 16 fixed/floating weeks (Cocoa Beach, N.O., San Fran., etc.)
Quote:
Originally Posted by Sandi Bo View Post
Is anyone aware of changes to Wyndham's check-in policy? I am specifically concerned with finding out that they no longer require a credit card at check-in. I uncomfortable with this, I always felt it was safer when renting that a credit card was swiped / verified. Somehow seems like an occupant would feel more accountable, perhaps?

I see on the confirmation that it states:
A credit card pre-authorization or cash deposit will be required upon check-in.

However, I am hearing that the policy changed, about the 1st of the year, and this is longer a requirement. A credit card is optional, and only needed if the occupant (guest or owner) would like to charge incidentals to the room.
Definitely not a Wyndham-wide policy change. Or if it is, resorts are ignoring it.
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Old March 14, 2012, 06:57 AM   #4
Sandi Bo
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Location: Omaha
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Resorts: Ocean Walk, Bonnet Creek, Alexandria, and Williamsburg
When my sister checked into Bentley Brook in February they didn't ask for a credit card. I thought that was odd and figured they messed up.

I have someone renting at Bonnet Creek in April and they wanted to know how much the card would be authorized for. I called Bonnet Creek and that is when I was told it is no longer required.

We stayed at Smuggler's Notch in December. They took a credit card (and someone fraudulently charged about $800 to our room for ski lessons :-)).

Last edited by Sandi Bo; March 14, 2012 at 07:01 AM.
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Old March 14, 2012, 07:50 AM   #5
Carol C
 
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Resorts: Marriott,Wyndham,FL,SC,TX,CA & MX
I was asked for one at Wyn Lake Marion, and I stay here all the time and they know me at front desk. (Hey no jokes about maybe that's why they ask for a c.c. deposit because "they know Carol C is a party girl"!)
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Old March 14, 2012, 07:59 AM   #6
ronparise
 
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Location: Fort Myers Fl
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Resorts: Wyndham, Worldmark, and weeks in New Orleans, San Antonio, New Mexico and Hawaii
my Las Vegas reservation still has the requirement printed there..we'll see in two weeks at check in

BTY Im told, Wyndhams sister timeshare, Worldmark, doesnt require it
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Old March 14, 2012, 08:26 AM   #7
ira g
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Grand Desert in Las Vegas asked for a picture ID and credit card at check in. For a two week stay they authorized $150.
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Old March 14, 2012, 12:15 PM   #8
massvacationer
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Resorts: Wyndham Points. RCI Weeks Trader
We stayed at Bentley Brook two weeks ago and they said they didn't need a credit card from me. However, they were getting one from someone else that was checking in. My guess was that they weren't asking Wyndham owners for credit cards - as they know how to find/bill us, if they need to. But, my guess was that they were getting credit cards from non-owners.

In late January, also at Bentley Brook, they did ask for a credit card. So, this may have changed very recently. Also this could be a resort specific policy. It does still say at the bottom of reservations that a credit card is required to check-in.
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Old March 14, 2012, 12:38 PM   #9
kalua
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credit card

towers on the grove and westwinds still require id and credit card .
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Old March 14, 2012, 04:18 PM   #10
LLW
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Quote:
Originally Posted by ronparise View Post
my Las Vegas reservation still has the requirement printed there..we'll see in two weeks at check in

BTY Im told, Wyndhams sister timeshare, Worldmark, doesnt require it
That is correct. They go after the booking owner - and have (experiences reported on wmowners.com, e.g. when excessive cleaning was needed). It's in the WM Club guidelines. Is it in the Wyndham VR guidelines also?
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Old March 15, 2012, 03:31 PM   #11
jjmanthei05
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Resorts: Resorts: Wyndham VIP Gold - 2.5M (Patriots Place, Smoky Mountains, Glacier Canyon, Ocean Blvd)
All of the confirmations I have say that one will be required. I have them at GC, Great Smokies lodge and seawatch.

Jason.
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