• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 31 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 31st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $23,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $23 Million dollars
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Dream Vacation Network

selert

TUG Member
Joined
Jul 7, 2011
Messages
13
Reaction score
0
Location
minnesota
Has anyone heard of Dream Vacation Network (DVN) a divn of Vacation Business Services (VBS), the presentation made by Global Points Group? Short story in today's presentation: They are contacting RCI members to convert them to DVN "credits" for a fee of over $9000...BUT, you can "sell" them your credits to cover this fee and More. It all seems too good to be true. I can't find anything about any of them in TUG or anywhere else.
Steve
 

DeniseM

Moderator
Joined
Jun 6, 2005
Messages
58,456
Reaction score
10,262
Location
Northern, CA
Resorts Owned
WKORV, WKV, SDO, 4-Kauai Beach Villas, Island Park Village (Yellowstone), Hyatt High Sierra, Dolphin's Cove (Anaheim) NEW: 2 Lawa'i Beach Resort!
This absolutely screams "flush your money down the toilet"

A conversion fee of $9,000 is highway robbery. :eek:

To be quite honest with you, it's very unlikely that your timeshares are even worth $9,000.

I bet if you call RCI they won't know anything about it or have any affiliation with this company.

DON'T DO IT!
 
Last edited:

selert

TUG Member
Joined
Jul 7, 2011
Messages
13
Reaction score
0
Location
minnesota
They actually represnted themselves as RCI...but then the presenter told me how they have improved all the things people hate about RCI. They gave us a free RCI week, however!!!? I wonder why I can't find anything online about them, other than a member log in page?
Steve
 

DeniseM

Moderator
Joined
Jun 6, 2005
Messages
58,456
Reaction score
10,262
Location
Northern, CA
Resorts Owned
WKORV, WKV, SDO, 4-Kauai Beach Villas, Island Park Village (Yellowstone), Hyatt High Sierra, Dolphin's Cove (Anaheim) NEW: 2 Lawa'i Beach Resort!
I hope you haven't already paid them????

Free timeshares are a dime a dozen - check ebay - you can have a 100 of them if you like.

If you already fell for this deal, you need to get out of it immediately. Contact your credit card company and dispute the charge.

More info. - Their website has only been up since March 28 - so they have been in business 3 months.

Here is who owns the website:

Jeppesen, Gary gary@vacationbizservices.com
Vacation Business Services
7785 W. Sahara Ave.
Suite 215
Las Vegas, Nevada 89117
United States
(702) 479-1300

Here is vacationbizservices mission statement:

Provide a service to timeshare resort Home Owners Associations (HOAs) and Developers seeking to convert unsold inventory into engaged, dues paying owners. We do this though a network of select, independent sales organizations (ISOs) and independent marketing organizations (IMOs). We provide integrated, back-office support services to all four segments always with the goal of creating and keeping satisfied customers.

Let me interpret for you: We find suckers to buy timeshare that the resort can't sell, because no one wants them.
 
Last edited:

DeniseM

Moderator
Joined
Jun 6, 2005
Messages
58,456
Reaction score
10,262
Location
Northern, CA
Resorts Owned
WKORV, WKV, SDO, 4-Kauai Beach Villas, Island Park Village (Yellowstone), Hyatt High Sierra, Dolphin's Cove (Anaheim) NEW: 2 Lawa'i Beach Resort!
Thank you. I'll get out of it.

This is what I'd do:

#1 - DO NOT CALL THEM

They are not interested in helping your rescind - calling them will be an effort in frustration and futility - they will not help you. They will put enormous pressure on you to talk you out of rescinding, or promise to help you, but delay the process past the legal rescission period. DON'T CALL THEM!

#2 - Immediately call your credit card company and dispute the charge.

#3 - Look through the purchase materials and see if there are any rescission instructions - if so, follow them exactly and rescind immediately.

If there are no rescission instructions, simply write a business letter as follows and send a certified letter/return receipt to what ever address you can find in the info. you have:

Gentlemen:

Regarding contract "#123" for purchase of "membership in the Dream Vacation Network." We are exercising our legal right to cancel this contract. We expect a full refund of our deposit of "$XXX." I have already disputed any credit card charges with my credit card company. Do not make any additional charges to my credit card.

Sincerely,

John Husband
Jane Wife
 
Last edited:

selert

TUG Member
Joined
Jul 7, 2011
Messages
13
Reaction score
0
Location
minnesota
1. I did not give them a credit card or any deposit. It was part of the pitch...sign up for a Capital One Visa card and you have one year to pay (the final was $6600) with no interest. So, I'm supposed to call them in a few days when I get the card in the mail with the number.
2. On rescission: "Member has three (3) business day right of rescission."
3. In signing up for the Capital One card they have our driver's license numbers and soc sec #s. Will this mean trouble?
Should I call the local police and report them? They will be making 3 presentations on Friday at the same restaurant.
 

selert

TUG Member
Joined
Jul 7, 2011
Messages
13
Reaction score
0
Location
minnesota
Also, as far as not calling them....they said they are going to call me in 3-4 days to "confirm".
 

DeniseM

Moderator
Joined
Jun 6, 2005
Messages
58,456
Reaction score
10,262
Location
Northern, CA
Resorts Owned
WKORV, WKV, SDO, 4-Kauai Beach Villas, Island Park Village (Yellowstone), Hyatt High Sierra, Dolphin's Cove (Anaheim) NEW: 2 Lawa'i Beach Resort!
1. I did not give them a credit card or any deposit. It was part of the pitch...sign up for a Capital One Visa card and you have one year to pay (the final was $6600) with no interest. So, I'm supposed to call them in a few days when I get the card in the mail with the number.

Chances are that they will have access to the card before you do. Call the credit card company and tell them you DO NOT WANT THE CARD and that you are disputing any charges made on it. Ask them to sent you written documentation that the card has been canceled.

2. On rescission: "Member has three (3) business day right of rescission."

Follow the instructions and rescind immediately!

3. In signing up for the Capital One card they have our driver's license numbers and soc sec #s. Will this mean trouble?

Possibly - you can contact the credit bureaus and block any credit cards that any company tries to open in your name - this lasts 6 mos., I believe, and then you have to renew it.

Should I call the local police and report them? They will be making 3 presentations on Friday at the same restaurant.

I don't think they will do anything, but you can contact the Attorney General in your state.
 
Last edited:

selert

TUG Member
Joined
Jul 7, 2011
Messages
13
Reaction score
0
Location
minnesota
I can't see any instructions as to how to rescind, other than the 3 days. I think I'm going to have to call them.
 

DeniseM

Moderator
Joined
Jun 6, 2005
Messages
58,456
Reaction score
10,262
Location
Northern, CA
Resorts Owned
WKORV, WKV, SDO, 4-Kauai Beach Villas, Island Park Village (Yellowstone), Hyatt High Sierra, Dolphin's Cove (Anaheim) NEW: 2 Lawa'i Beach Resort!
Did you see what I wrote above:

#1 - DO NOT CALL THEM

They are not interested in helping your rescind - calling them will be an effort in frustration and futility - they will not help you. They will put enormous pressure on you to talk you out of rescinding, or promise to help you, but delay the process past the legal rescission period. DON'T CALL THEM!

Then I posted:

If there are no rescission instructions, simply write a business letter as follows and send a certified letter/return receipt to what ever address you can find in the info. you have:

Gentlemen:

Regarding contract "#123" for purchase of "membership in the Dream Vacation Network." We are exercising our legal right to cancel this contract. We expect a full refund of our deposit of "$XXX." I have already disputed any credit card charges with my credit card company. Do not make any additional charges to my credit card.

Sincerely,

John Husband
Jane Wife

Their only motivation is to make the sale - they are not going to help you rescind - they will do everything in their power to prevent it. They have already ripped you off - why would you expect them to help you now?

DON'T CALL THEM! It's like calling the people that robbed your house and asking them if they know how you can get your money back!

***Did you call the credit card company yet? You need to do that NOW - before they can put charges on the card!
 
Last edited:

selert

TUG Member
Joined
Jul 7, 2011
Messages
13
Reaction score
0
Location
minnesota
Yes, I called the credit card company, Capital One. They have no record of a card being applied for in my name, as yet. I told them the story and they put notes in my file. They have put a temporary hold on the card that we already had.
My concern about not calling DVN would be that they would say that they didn't get the letter until after the 3 day rescind period? But, I won't have paid them anything so I guess it's immaterial. I think my bigger concern is that their main goal could be identity theft.
They are going to call me in 3 days they said, so I'll have to tell them then and yes, I know the pressure tactic that will ensue.
Thank you for all of this advice.
Steve
 

selert

TUG Member
Joined
Jul 7, 2011
Messages
13
Reaction score
0
Location
minnesota
You found that email address for Vacation Business services. Think I should send the rescind letter to him via email? The street address you found in Las Vegas is also the address on the contract.
Steve
 

DeniseM

Moderator
Joined
Jun 6, 2005
Messages
58,456
Reaction score
10,262
Location
Northern, CA
Resorts Owned
WKORV, WKV, SDO, 4-Kauai Beach Villas, Island Park Village (Yellowstone), Hyatt High Sierra, Dolphin's Cove (Anaheim) NEW: 2 Lawa'i Beach Resort!
They don't have to receive the letter within 3 days - it just has to be postmarked within 3 days.

Yes - send it to the address on the contract - certified, return receipt requested.

Calling them has zero legal effect - the law requires you to send the letter to rescind. It doesn't matter a lick what they tell you over the phone or in person. ONLY sending the letter meets the requirements for a legal rescission, so don't put yourself through hell for a 2nd time, and take the chance of being lied to again, and missing the chance to rescind.
 
Last edited:

selert

TUG Member
Joined
Jul 7, 2011
Messages
13
Reaction score
0
Location
minnesota
I am taking these steps in writing the letter:
---an email to the email address you found.
---a certified letter to the postal address on the contract.
---I'm going to take a copy to the restaurant where they are again presenting today, give it to the server and instruct her to take it to the presenter.
I'm then going to call Capital One again and make sure there are no cards they can access.
Should that cover it?
Steve
 

DeniseM

Moderator
Joined
Jun 6, 2005
Messages
58,456
Reaction score
10,262
Location
Northern, CA
Resorts Owned
WKORV, WKV, SDO, 4-Kauai Beach Villas, Island Park Village (Yellowstone), Hyatt High Sierra, Dolphin's Cove (Anaheim) NEW: 2 Lawa'i Beach Resort!
There is no reason to go to the restaurant - they are not simply going to smile and accept your rescission - they are going to put tremendous pressure on you to talk you out of it, and try to make YOU feel like you are doing something unethical.
 

selert

TUG Member
Joined
Jul 7, 2011
Messages
13
Reaction score
0
Location
minnesota
I have just received an email from Dream Vacation Network that they have received my certified letter and canceled my membership.
Thank you for your wonderful advise.
 

DeniseM

Moderator
Joined
Jun 6, 2005
Messages
58,456
Reaction score
10,262
Location
Northern, CA
Resorts Owned
WKORV, WKV, SDO, 4-Kauai Beach Villas, Island Park Village (Yellowstone), Hyatt High Sierra, Dolphin's Cove (Anaheim) NEW: 2 Lawa'i Beach Resort!
Congratulations! :clap: :clap: :clap:
 
S

Sophie.Savant

[Company SHILL]

I am going to post here, because I see many posts from people with no knowledge of DVN, who appear to be just making up their information.

This absolutely screams "scam."

A conversion fee of $9,000 is highway robbery. :eek:

To be quite honest with you, it's very unlikely that your timeshares are even worth $9,000.

I bet if you call RCI they won't know anything about it or have any affiliation with this company.

DON'T DO IT!

It is not a conversion fee, rather an enrollment fee into the Dream Vacation Network. Here are links to two images straight from my DVN login page of vacations a found in Los Cabos and the same vacation package on Travelocity and Priceline (seems unnecessary to provide the comparison, but will for the sake of it). [commercial links deleted]
The part about the unlikelihood of your timeshare being worth $9,000 seems ok, though from the rest of the post I do not imagine you have done much research to provide that generalization.
RCI wouldn’t know anything about DVN, because they aren’t affiliated, DVN has its own network and exchange programs, as well as other benefits – which do not even require you possess a timeshare, the earlier link I posted shows the option to travel at the low dollar amount.


I hope you haven't already paid them????

Free timeshares are a dime a dozen - check ebay - you can have a 100 of them if you like.

If you already fell for this deal, you need to get out of it immediately. Contact your credit card company and dispute the charge.

DVN is not a timeshare, the posters purchase was into the DVNetwork. I was told I could cancel my contract within 3 days from when the credit card was charged, the cancellation just had to be in writing for legal purposes. Disputing a charge is not the correct way to go about cancelling this, especially prior to actually attempting to cancel through the host company. This is not smart counsel. If you have a cancellation clause in your documentation then it is always best to follow that procedure. Reporting fraud or disputing a charge could result in a violation of a contract and could possibly damage one's credit. If the company does not respond to your cancellation, per the agreement, then and only then should you consider a dispute.

This is what I'd do:

#1 - DO NOT CALL THEM

They are scammers - calling them will be an effort in frustration and futility - they will not help you. They will put enormous pressure on you to talk you out of rescinding, or promise to help you, but delay the process past the legal rescission period. DON'T CALL THEM!

#2 - Immediately call your credit card company and dispute the charge.

#3 - Look through the purchase materials and see if there are any rescission instructions - if so, follow them exactly and rescind immediately.

If there are no rescission instructions, simply write a business letter as follows and send a certified letter/return receipt to what ever address you can find in the info. you have:

Gentlemen:

Regarding contract "#123" for purchase of "membership in the Dream Vacation Network." We are exercising our legal right to cancel this contract. We expect a full refund of our deposit of "$XXX." I have already disputed any credit card charges with my credit card company. Do not make any additional charges to my credit card.

Sincerely,

John Husband
Jane Wife

If you call the customer service line, the representatives are extremely pleasant and always willing to help me, I do not imagine you will have much trouble cancelling your contract, so long as it falls within the rescission period of 3 days within the contract. Disputing a charge once again is not appropriate (disputing is for fraudulent unauthorized purchases, which this was not). Best thing you can do is call customer services and/or email/fax a cancellation letter. If someone does not cancel after receiving the cancellation letter it becomes a legal issue.
I always ask for Alicia or Matt on their customer service line, they are extremely nice @ [commercial phone number deleted]


I have just received an email from Dream Vacation Network that they have received my certified letter and canceled my membership.
Thank you for your wonderful advise.

Glad everything worked out well, despite the amount of bad advise you were unknowingly given on this forum by Denise. It's a shame I couldn't have seen and posted this sooner to help you avoid all this anxiety.

--Sophie
 
Last edited by a moderator:

DeniseM

Moderator
Joined
Jun 6, 2005
Messages
58,456
Reaction score
10,262
Location
Northern, CA
Resorts Owned
WKORV, WKV, SDO, 4-Kauai Beach Villas, Island Park Village (Yellowstone), Hyatt High Sierra, Dolphin's Cove (Anaheim) NEW: 2 Lawa'i Beach Resort!
"Sophie" - You are obviously a shill for this company, and NOT a independent owner.

Let me make this simple - your product is a worthless, and you are a fraud.

Have a nice day! :wave:
 
Last edited:

donita

TUG Member
Joined
Jun 17, 2009
Messages
7
Reaction score
0
Location
San Diego California 92106
Not only have I heard of Dream Vacation Network, but I fully support it. This is the most complete travel program I have ever seen and it blew me away the first time I was made aware of DVN.

It gives real value to timeshare ownership. It is a totally honest program and is refreshing for timeshare.

Have a great day

Donita
 

timeos2

Tug Review Crew: Rookie
TUG Lifetime Member
Joined
Apr 11, 2005
Messages
11,183
Reaction score
5
Location
Rochester, NY
Not only have I heard of Dream Vacation Network, but I fully support it. This is the most complete travel program I have ever seen and it blew me away the first time I was made aware of DVN.

It gives real value to timeshare ownership. It is a totally honest program and is refreshing for timeshare.

Have a great day

Donita

Well this is a tough one. All of the information on the DVN would appear to scream scam (or at least terribly over-priced vacation club type offering) yet we then have a person quite well respected in timeshares (Donita) stepping in and endorsing it! I don't know her, have never dealt with her or her companies, so I can't say from experience if she is or is not a good source of advice. Again on the surface this group does not appear to instill a first thought of "great value" as few things in tjmeshare are worth $9000.

Overall I'd be very wary of all of this and it hasn't improved my limited opinion of Donita if that is really her making the posts attributed to her.
 
Last edited:

DeniseM

Moderator
Joined
Jun 6, 2005
Messages
58,456
Reaction score
10,262
Location
Northern, CA
Resorts Owned
WKORV, WKV, SDO, 4-Kauai Beach Villas, Island Park Village (Yellowstone), Hyatt High Sierra, Dolphin's Cove (Anaheim) NEW: 2 Lawa'i Beach Resort!
The $9,000 enrollment fee is a deal killer, even if this is a Legit product. YMMV
 
Last edited:
Top