- Joined
- Jun 6, 2005
- Messages
- 9,848
- Reaction score
- 4,227
- Points
- 648
- Location
- Houston, TX
- Resorts Owned
- Wynd VIP Plat GF, HGVC Elite, WM, HICV, +
Without any issue or fuss Member services put me back as Elite Status this morning. I don't know if they looked up my contract, which I have that states "Qualifies for Elite Status" as a condition of the contract.
MS Rep did say that they have added some automation that checks and resets Status levels automatically. She did say that she set my status to locked, which means the system can not override automatically again.
That was easy. I was ready to battle, armed with my contract, but they just look care of it in under 10 minutues, with them putting me on hold and checking everything out. They did state yesterday that they do have all contracts online, so it should have been easy to look up if they do.
So at least my Elite status is BACK!
MS Rep did say that they have added some automation that checks and resets Status levels automatically. She did say that she set my status to locked, which means the system can not override automatically again.
That was easy. I was ready to battle, armed with my contract, but they just look care of it in under 10 minutues, with them putting me on hold and checking everything out. They did state yesterday that they do have all contracts online, so it should have been easy to look up if they do.
So at least my Elite status is BACK!
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