celperf
TUG Member
Hello i have a situation with sumday Vacations i want if someone can explain to me if they or i am wrong,
i buy from them a week on paradise village, i read the complete add and there it say that what i pay there its all i need to pay, so now they are asking me to ship documents, notarize and send to usa im from mexico, last time i have buy with them and with other sellers this was no need because they send documents and all was pay for the company i buy.
they deny to split expenses on half and they only say NO.
then asked that if this not posible i will ask for refund and tells me that i have only 5 days to rescind:
"Unfortunately, pursuant to the purchase agreement you signed you have a 5 day cancellation period from the date that the agreement was signed. As this agreement was signed on August 12"
yes i signed that time but i send several emails asking about the expenses before the 5 days end and they no answer until now so i believe they are not acting right here
i tell them if on the ad was on write that some others fees my apply i will agree with that but as i have buy others timeshare and all that i pay since beginig its total so i was thinking this is the same deal.
so my complain also its that they dont even try to negotiate just easy say NO and no matter what, i tell them if they dont give refund will complain becuase i dont find it rght what they do. i read here that sumday are good company and also i know by fact that on the past they sell me a week from ebay and no expenses only the one that i pay on begining
sorry for my bad english
i buy from them a week on paradise village, i read the complete add and there it say that what i pay there its all i need to pay, so now they are asking me to ship documents, notarize and send to usa im from mexico, last time i have buy with them and with other sellers this was no need because they send documents and all was pay for the company i buy.
they deny to split expenses on half and they only say NO.
then asked that if this not posible i will ask for refund and tells me that i have only 5 days to rescind:
"Unfortunately, pursuant to the purchase agreement you signed you have a 5 day cancellation period from the date that the agreement was signed. As this agreement was signed on August 12"
yes i signed that time but i send several emails asking about the expenses before the 5 days end and they no answer until now so i believe they are not acting right here
i tell them if on the ad was on write that some others fees my apply i will agree with that but as i have buy others timeshare and all that i pay since beginig its total so i was thinking this is the same deal.
so my complain also its that they dont even try to negotiate just easy say NO and no matter what, i tell them if they dont give refund will complain becuase i dont find it rght what they do. i read here that sumday are good company and also i know by fact that on the past they sell me a week from ebay and no expenses only the one that i pay on begining
sorry for my bad english