Vida Vacations advice - urgent

pittle said:

I am always proud of our Military, but am especially proud of you!!! I think you did the right thing for this stage of your life. Timeshares will always be available and now you know where to check for info.

FYI - I saw a 2-bedroom Grand Mayan go on eBay for $1 a couple of weeks ago. The person that bought it had to pay $5100 in the transfer fees, but now they get a great unit and the MF for that big unit is about $1250 per year. I saw a Buganvilas Imperial Suite go for $255 today (including closing costs and transfer fees) that can be used it as a 2 bedroom or 2 1-bedroom units that can be used for 2 weeks of vacation with MF of $660 per year for the 2-bedroom unit. Point is - when you are ready, there will be lots of timeshares available for a great price.

Thanks for checking. Have a great career!!!

Click to expand...

Thanks Phyllis to you and everyone else.!
I will be on here again once I start my research again.
Cheers!
s

Great job!

Hello,

I'm just finding this forum, after my recent trip to PV. I was sucked into the VIDA story, namely because they took said they would take in our 2 timeshares, which lowered the cost of the purchase of a unit at the Grand Mayan. On a a whim after our trip, I googled VIDA and to my shock saw nothing but horrible reviews. Since you were able to get out of the contract, did they tell you how long you had to get out of the contract? I'm having some buyers remorse, but I'm back in the states now about a week since we've purchased. Am I too late?

thx for any help in advance

asibayan said:

I'm back in the states now about a week since we've purchased. Am I too late?

Click to expand...

Probably. Mexico law allows five business days to rescind. I would get on rescinding right away and follow the instructions very carefully. Even if you are too late, it won't hurt to try.

If it is too late the other possible solution is to complain very persistently to customer service. We've had posts on these boards from people in the same position as you. They complained very loudly to customer service and customer service would usually work out a satisfactory resolution. The catch though is that you would have to delete or retract anything negative you might have said about these people on these boards. They might even ask you to post how "great" they have been to work with.

I know. It might cost you a little dignity to do this but it might get you out of this financial bind.

Another option might be to contact Prefeco.

asibayan said:

Hello,

I'm just finding this forum, after my recent trip to PV. I was sucked into the VIDA story, namely because they took said they would take in our 2 timeshares, which lowered the cost of the purchase of a unit at the Grand Mayan. On a a whim after our trip, I googled VIDA and to my shock saw nothing but horrible reviews. Since you were able to get out of the contract, did they tell you how long you had to get out of the contract? I'm having some buyers remorse, but I'm back in the states now about a week since we've purchased. Am I too late?

thx for any help in advance

Click to expand...

Unfortunately buyers remorse is not enough to get out of a contract after the rescission period. If they don't do something that they are contractually obligated to do, then there is cause. If you were coerced into signing under false pretenses (lies) even if you don't have documented proof, you can contact Profecto and start a claim. You need to at least be able to list everything that you were told that you now believe to be untrue.

tschwa2 said:

even if you don't have documented proof, you can contact Profecto and start a claim. You need to at least be able to list everything that you were told that you now believe to be untrue.

Click to expand...

The Mexican consumer protection agency is Profeco and you can click here to get to their webpage for contact info.

I made an error.

asibayan said:

Hello,

I'm just finding this forum, after my recent trip to PV. I was sucked into the VIDA story, namely because they took said they would take in our 2 timeshares, which lowered the cost of the purchase of a unit at the Grand Mayan. On a a whim after our trip, I googled VIDA and to my shock saw nothing but horrible reviews. Since you were able to get out of the contract, did they tell you how long you had to get out of the contract? I'm having some buyers remorse, but I'm back in the states now about a week since we've purchased. Am I too late?

thx for any help in advance

Click to expand...

It is possible that you are within the legally required 'cooling off', or rescission period. If it is passed, you might try smearing the good name of VIDA all over the internet. They seem sensitive to that. Often they come to agreement with folks who do this. Here is the email of a (probably fictitious) person at Vida, who has appeared here on TUG to say they would iron out whatever difficulties a buyer has with them. Karen Rose, customerservice@grupomayan.com Bear in mind, that simply overpaying is not sufficient grounds to prompt a late rescission. Possible fraud, lies, unprofessional sales tactics, maybe, but 'I found out that resales are cheaper' won't cut it.

Best wishes.

Jim