• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

upgrading a split reservation with a GC

Sandy VDH

Sandy VDH

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
9,857
Reaction score
4,241
Points
648
Location
Houston, TX
Resorts Owned
Wynd VIP Plat GF, HGVC Elite, WM, HICV, +
If you have a GC on a split reservation, and then during the upgrade window you update that same reservation, does that actually kick out the GC you had in place?

Anyone with any experience on the actual processing the computer does.
 
scootr5

scootr5

TUG Review Crew: Veteran
TUG Member
Joined
Jul 16, 2011
Messages
3,610
Reaction score
813
Points
349
Location
Second City
Resorts Owned
Marriott Grande Vista, Wyndham (points and Avenue Plaza Mardi Gras week)
Sandy VDH said:
If you have a GC on a split reservation, and then during the upgrade window you update that same reservation, does that actually kick out the GC you had in place?

Anyone with any experience on the actual processing the computer does.
Click to expand...

No experience, but don't you actually cancel and book the upgraded unit (or am I just thinking of the discount)?
 
Sandy VDH

Sandy VDH

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
9,857
Reaction score
4,241
Points
648
Location
Houston, TX
Resorts Owned
Wynd VIP Plat GF, HGVC Elite, WM, HICV, +
scootr5 said:
No experience, but don't you actually cancel and book the upgraded unit (or am I just thinking of the discount)?
Click to expand...

No I am not wanting to cancel first, this is the case where there is a split reservation with a GC that is hoping for an upgrade. But I don't know if the upgrade comes through what happens to the existing GC
 
D

Don40

Tug Review Crew: Rookie
TUG Member
Joined
Sep 11, 2005
Messages
307
Reaction score
27
Points
388
Location
Tampa
If you upgrade the guest certificate will be lost. That happen to me a few years back, not sure if you do the upgrade by phone they might be able to save the GC.

Best to upgrade then add the GC after.
 
W

wjappraise

TUG Review Crew
TUG Member
Joined
Apr 10, 2010
Messages
1,759
Reaction score
1,356
Points
373
Location
Michigan
Don40 said:
If you upgrade the guest certificate will be lost. That happen to me a few years back, not sure if you do the upgrade by phone they might be able to save the GC.



Best to upgrade then add the GC after.
Click to expand...



Actually it's not true. When you upgrade the GC remains in place. I just did a split reservation upgrade tonight. Worked just fine. I have done about 50 upgrades of guest confirmation reservations in the past three years. All worked fine with no GC lost.


Wes.


Sent from my iPhone using Tapatalk
 
Sandi Bo

Sandi Bo

TUG Member
Joined
Mar 22, 2011
Messages
5,164
Reaction score
4,805
Points
498
Location
Omaha
Resorts Owned
Wyndham
I'll second that

I do it all the time. You will not lose your GC's, they will stay in place.

wjappraise said:
Actually it's not true. When you upgrade the GC remains in place. I just did a split reservation upgrade tonight. Worked just fine. I have done about 50 upgrades of guest confirmation reservations in the past three years. All worked fine with no GC lost.


Wes.


Sent from my iPhone using Tapatalk
Click to expand...
 
D

Don40

Tug Review Crew: Rookie
TUG Member
Joined
Sep 11, 2005
Messages
307
Reaction score
27
Points
388
Location
Tampa
Thanks, for the new info the last time I did an upgrade a few years back I lost the GC. Even called customer service, had plenty so just used another one.
 
A

am1

TUG Member
Joined
Dec 3, 2009
Messages
8,085
Reaction score
1,532
Points
448
Don40 said:
Thanks, for the new info the last time I did an upgrade a few years back I lost the GC. Even called customer service, had plenty so just used another one.
Click to expand...

I am sure you did not do it the right way. I have probably done over a thousand and while Wyndham has some bugs in their system that has not been one of them.
 
You must log in or register to reply here.
Top