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Rescind at Ultimate Vacation Club (UVC) within 5 day period

akam45

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It doesn't matter what they tell you if, and only if you followed the rescinding procedures. Hopefully that is what you did. Gather the instructions for rescinding and the cancellation letter you sent and make sure you followed the instructions to the letter...

thanks for the info. It has only been few days and I think have to wait to see if they refund for 15 before profeco will do anything. I am hoping uvc caves and refunds us, as I have been unable to reach profeco by phone or email.
 

55plus

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If you used a credit card you can dispute the charge...
 

Passepartout

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If you mailed a rescission letter, (and have proof- and hopefully a copy) before the end of the fifth day, counting the day you signed, they have no choice but to terminate the contract. This right cannot be waived.

Be prepared to dispute the cc charge. This outfit will follow the rules if you show that you know what they are, if not, they will try to bluff you. That was that 'rule 62' nonsense.

Good luck, and Welcome to TUG.

Jim
 

akam45

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It doesn't matter what they tell you if, and only if you followed the rescinding procedures. Hopefully that is what you did. Gather the instructions for rescinding and the cancellation letter you sent and make sure you followed the instructions to the letter...
thanks for the advice. I had mailed certified letter by mail on day 5 luckily and emailed them. After a couple of blatant lies by the sales manager saying contract was revised through another country, then all he said he could do was reduce size of our plan in exchange for down payment, we finally got email saying all monies will be refunded
 

Passepartout

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we finally got email saying all monies will be refunded

That's good news! They try to buffalo unsuspecting buyers into believing their lies. The shame is that for each one we are able to 'save', who knows how many they trap.

If you are still interested in timeshares, hang around TUG, learn about the good players in the game. Rent a few times when the urge to travel hits you, and if you decide to buy, buy resale, save thousands.

Jim
 

Passepartout

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Does the 5 day cancelation period goes for upgrades also?

It should apply to any timeshare purchase agreement. (imo) Simple question- simple answer.
 
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