So far, I am not impressed. When I try to use Shell's website or II website, I discover there is nothing available to tell me how many points it will take to exchange into an II resort. So, I blindly pick a resort to exchange into and the first response is pick the size of the unit. I have gone thru this several times and can never get beyond size of the unit portion. Can anyone help me with the navigation on the website?
I have been on hold for a total of 25 minutes on two phone calls and the first call was finally picked up by someone in London.
I have been on hold for a total of 25 minutes on two phone calls and the first call was finally picked up by someone in London.