ChicagoGuy
newbie
Just got back from glacier canyon in wisconsin dells, I owe there (resale) for the last few years. When I been there in the past they have always given me the maximum number of water park passes and towel cards allowed per room. This time at check in they asked how many children and adults will be staying with u, so I just made up a number because in didn't want to write all the names down on the forms lol I said 5 total. Anyway once I get all checked in I bypased the parking pass sales people and one of the sales guys noticed me walking out and said they got very strick with the parking passes u should stop by, I said I'll be back and never did. Once I got to my 2 bedroom condo with my 8 guests and started passing out the water park wrist bands, I then notice I'm short 3 so I call the front desk and ask why I was only given 5 and the rude lady says because u only have 5 people in the room why would we give u 8!! I know I did say 5 at check in but for the past few years they gave me the max number of passes at check in regardless, I explained this to her but she acted like I was pulling a scam which irritated me. After a shouting match I told her I booked a 2 bedroom which comes with 8 passes and that's what I paid for, so that's what I expect. Just a heads up for anyone heading out there this summer.