[2009 thread] I feel Scammed by Grandview in Las Vegas

Jennie · Apr 13, 2009

The contract does not say that you need to answer any questions if you exercise your right to rescind. At best this is a ploy to try to talk you back into keeping the week. At worst, it could be a trap to get you to write or say something they could use as an excuse to deny you a refund and refuse to cancel the contract.

If the refund does not show up soon in your credit card account, consider hiring an attorney to call and ask why you haven't received the refund, and telling them that he is advising you not to answer any of the "survey" questions because you are under no obligation to do so, and this whole unresolved matter is unpleasant for you to deal with. This way, in case they are thinking of playing "hard ball" with you, the call may lead them to give up and proceed with the refund. I suggest a call, rather than an Email or letter, because once something comes in writing from an attorney, the sales team is probably required to hand it over to their legal department to handle. You really don't want their attorney to scrutinize whether or not you have met the conditions for cancellation.

Good luck.

P.S. Since this is my 777th post on TUG, perhaps the outcome will prove "lucky" for you.

Keitht · Apr 13, 2009

CaptainTest said:
I recently went to Las Vegas with no intention of buying a timeshare. Went to the presentation for cheap tickets and gambling money.

CaptainTest said:
I am not looking for comments on how stupid I am ...........

You've clearly realised that it was a dumb move so there's no need to rub your nose in it

You were tempted by probably the most common, and least pleasant, of human traits - greed, and that's exactly what the sales team trade on too. The initial feel-good factor of getting something for nothing overrides common sense, and your on the hook.
Thankfully it looks as if you have escaped, but many others don't.

CaptainTest · Apr 15, 2009

A final update....my credit card has been refunded in full.

falmouth3 · Apr 15, 2009

Yippee. Congratulations!

oregonguy · Apr 17, 2009

CaptainTest said:
A final update....my credit card has been refunded in full.

Congrats! Glad it worked out for you

Egret1986 · Apr 17, 2009

Great News!!!!

CaptainTest said:
A final update....my credit card has been refunded in full.

It's always good to hear when folks dodge the "Developer Purchase Bullet". Thanks for updating!

Jennie · Apr 18, 2009

Congratulations! We share your relief and peace. :cheer:

JonathanIT · Apr 18, 2009

Congrats, I'm glad it worked out for you!! It's always nice to witness a happy ending to these stories. :cheer:

WilbertC · May 27, 2009

CaptainTest said:
I recently went to Las Vegas with no intention of buying a timeshare. Went to the presentation for cheap tickets and gambling money. Ended up falling for the scam. Borderline fraud my salesperson promised me 6 weeks annually to enjoy at all the resorts or 5 weeks and the points that I could use for flights etc. It sounded to good to be true and it was. I hadn't slept in a few days so when I finally sat down and went through the paperwork I noticed nothing really about this promised lifetime weeks and then found out it would be hard to book what I wanted.

I acted on the 5 day period stated in my contract and faxed in my revocation form along with in writing on the cover page to cancel. I followed up with the woman in cancellations at Grandview and she was really nice and said that she received everything and it looked good and I would get my refund in 15 days. I also faxed the same paperwork to cancellations in Florida for Eldorado. I called them and they confirmed they received it and everything was fine. This was on April 2nd so they have until April 17th to refund my credit card.

My question is has there been any complaints with Grandview not refunding people's money? I really do not want this to get messy but can't help but wonder if they are going to refund my credit card.

Can you give me the phone number and fax number you used in cancellation? I'm also planning on cancelling my contract with GrandView. Same story.

Thanks!

dougp26364 · May 28, 2009

WilbertC said:
Can you give me the phone number and fax number you used in cancellation? I'm also planning on cancelling my contract with GrandView. Same story.

Thanks!

Check your paper work. They are required by law to give you the cancelation information including where to send your letter. If it's not there, then the coporate office address will be on some of the paperwork.

BevL · May 28, 2009

WilbertC said:
Can you give me the phone number and fax number you used in cancellation? I'm also planning on cancelling my contract with GrandView. Same story.

Thanks!

Also, read this entire thread. Although it appears that this particular person received a refund by sending a fax, the contract seems to indicate that you must deliver in person or by registered or certified mail or by telegraph (?).

Follow those directions in your contract. Don't just rely on what somebody else did - you may not be as lucky as this guy was.

coleman09 · Aug 2, 2009

Did You Ever Recieve Your Refund?

I've read a few of your post. Did you get your refund?

CaptainTest said:
I just received this email so things are looking up....

We received a notice of cancellation submitted on your behalf, and are in
the process of refunding your monies back to you, however, before we can
credit your account, I would need to verify your information.

Please, contact me ASAP, so we can process your refund in a timely manner.

OR

Simply, Confirm your information below…

1) How were you treated by our Sales Staff?
2) Has anyone from our Resort Contacted you since your Purchase?
3) Was this your first Timeshare purchase? (If Not) Which do you own?
4) What were you hoping to accomplish with your purchase?
5) What was it about your purchase that caused you to cancel?
6) Who Explained the Cancellation Procedure to you?

Pit · Aug 2, 2009

coleman09 said:
I've read a few of your post. Did you get your refund?

See post #28

dabo_gc · Aug 3, 2009

Hello folks,

Would you suggest me to stay away from GradView LasVegas Timeshare ?

I have just bought it on eBay.

http://cgi.ebay.com.au/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWNX:IT&item=390072914332

dabo_gc

Pit · Aug 3, 2009

dabo_gc said:
Hello folks,

Would you suggest me to stay away from GradView LasVegas Timeshare ?

I have just bought it on eBay.

http://cgi.ebay.com.au/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWNX:IT&item=390072914332

dabo_gc

No. I know of no reason to avoid resales. The earlier posts concern people who succumbed to the developer sales pitch.

Bill4728 · Aug 3, 2009

CaptainTest said:
I recently went to Las Vegas with no intention of buying a timeshare. Went to the presentation for cheap tickets and gambling money. Ended up falling for the scam. Borderline fraud my salesperson promised me 6 weeks annually to enjoy at all the resorts or 5 weeks and the points that I could use for flights etc. It sounded to good to be true and it was.

Not to stick up for the salespeople, but what they said is true but only in the most liberal sense.

If you buy at a RCI point resort worth 50,000 points, most people would use those pts at their home resort, to make a single week reservation in a 2 bd unit. BUT, you could make 6 RCI last minute point reservations for those 50,000 pts. So technically the salesperson was right. BUT almost no one can /does make 6 last minute reservations.

So what the salespeople said is technically true, just highly unlikely. Therefore it wasn't a scam or fraud but just a slimy way of stretching the truth.

esk444 · Aug 3, 2009

Bill4728 said:
So what the salespeople said is technically true, just highly unlikely. Therefore it wasn't a scam or fraud but just a slimy way of stretching the truth.

I disagree. Fraud isn't just out and out lies. A half-truth and a purposeful omission of facts necessary to make that statement not misleading is a classic definition of fraud.

dabo_gc · Aug 4, 2009

Pit said:
No. I know of no reason to avoid resales. The earlier posts concern people who succumbed to the developer sales pitch.

Yeh, that's what I thought and bought resale.

But I feel insecurity in thier future when I hear the way they sell TS.

dabo_gc

Darren · Aug 6, 2009

Don't worry ... enjoy!

Don't worry.

The sales people usually have nothing to do with the operation & management of the resort. They are often completely different companies; legally.

Enjoy your time at the resort.

mltdwg · Feb 1, 2010

get free tickets from scam

I just got some free tickets from these guys, but I never thought of buying anything from them, they are thefts remember?

DeniseM · Feb 1, 2010

What was a theft?

RNR · May 22, 2010

I just bought a timeshare, a very small amount and Im quite happy with the purchase because Im not put out by it. Id say yes their sales methods were slimy and if you arent interested in ths prospect of TS stay away. My bf and I got a lot of incentives and were concerned that there was a scam somewhere in all this, but. . . .if what they are offering is something that works for what you are looking for, then go for it. Just be realistic and read between the lines.

Im glad to hear you were refunded, that supports that they might not be that slimy afterall.

I think it would suck for anyone not wanting to be distracted from their Vegas fun and not in a position to buy. Pretty scummy and waste of their money to bring 20 somethings in to try and high sales pressure them to buy.

But Im happy with my purchase

cutie8184 · Feb 16, 2011

Need Help

Captian,

What did your fax letter of cancellation stated? I need to write one but need help to know what I have to state in it.

teepeeca · Feb 17, 2011

cutie8184

cutie8184 said:
Captian,

What did your fax letter of cancellation stated? I need to write one but need help to know what I have to state in it.

This thread was from 2009. BUT, to cancel/rescind a contract, usually it must be done in writing, sent by the USPS, NOT faxing. Instructions for rescinding "should" be in the paperwork you signed, along with the actual contract.

Mainly, all you should have to do, is state that you are cancellling the contract (give contract number, if there is one) dated xxxx, signed by xxxx, for a timeshare (weeks/points) located at xxxx.

MAIL (also use the "return receipt" method) to the address stated in the "how to rescind" paperwork. "IF" that address isn't given, mail it to the corporate address, and to the address where you signed the contract.

As stated --- follow the "rescind instructions" to the letter. The mailing date (postmark date) is the daate of rescission, NOT when they receive it.

Tony

rickandcindy23 · Feb 17, 2011

mltdwg said:
I just got some free tickets from these guys, but I never thought of buying anything from them, they are thefts remember?

Troll for sure.

[2009 thread] I feel Scammed by Grandview in Las Vegas

Jennie

Keitht

CaptainTest

falmouth3

TUG Review Crew: Expert

oregonguy

Egret1986

TUG Review Crew: Expert

Jennie

JonathanIT

WilbertC

dougp26364

TUG Review Crew: Expert

BevL

coleman09

Pit

dabo_gc

Pit

Bill4728

esk444

dabo_gc

Darren

mltdwg

DeniseM

RNR

cutie8184

teepeeca

rickandcindy23

TUG Review Crew: Elite