just checked in - there are 4 people working in the "reception area". get checked in at the front desk and am given the key packet BUT NO ROOM NUMBER.
we have to get the room number with the welcome packet.
another couple already in the snares to arrange their owner update. go back to the front desk for the room number/keys - WON'T GIVE IT ME.
The "Front desk supervisor" goes over and says something to the "parking pass" gal, she then the "parking pass gal" starts in on us that she is the only one working that desk - and I tell her I just want my room number. She then proceeds to tell me they have a process, I tell her that I just want my room number, and then she proceeds to yell at us that we are yelling at her ! All the while the "supervisor" is standing there, doing nothing.
The worst reception ever. 3 people doing nothing, and not one is can give me my room number.
we have to get the room number with the welcome packet.
another couple already in the snares to arrange their owner update. go back to the front desk for the room number/keys - WON'T GIVE IT ME.
The "Front desk supervisor" goes over and says something to the "parking pass" gal, she then the "parking pass gal" starts in on us that she is the only one working that desk - and I tell her I just want my room number. She then proceeds to tell me they have a process, I tell her that I just want my room number, and then she proceeds to yell at us that we are yelling at her ! All the while the "supervisor" is standing there, doing nothing.
The worst reception ever. 3 people doing nothing, and not one is can give me my room number.