- Joined
- Jun 6, 2005
- Messages
- 31,892
- Reaction score
- 8,998
- Points
- 1,049
- Location
- The Centennial State
- Resorts Owned
- Wyndham Founder; Disney OKW & SSR; Marriott's Willow Ridge,Shadow Ridge,Grand Chateau;Val Chatelle; Hono Koa OF (3); SBR(LOTS), SDO a few; Grand Palms; WKORV-OF (2),Westin Desert Willow.
I have always assigned my unused SBP to II to use for exchange purposes. Then I call Starwood with the II exchange number, and they tell me what contract number was assigned to what exchange number, so I can add it to my spreadsheet and be organized with my Starwood stuff. I am being told it was never that way by a gal who has worked for Starwood for "a little over a year now."
This minute, I am on the phone, and I am told by this newish person that I need to register my weeks to II first, so I can deposit the weeks. This requires a fee, which I have never had to pay. So I told her I want all of the contract numbers that don't have II added, so I can do it myself for one low fee. I feel sorry for this II person, who is going to be on the phone with me for a while. :rofl:
This is news to me. I usually just assign the weeks through Starwood, and Starwood deposits the weeks into II. Of course I buy everything resale, so maybe this is the new norm for Starwood. I just deposited 3 weeks the same old way on 7/18. I didn't have to call II for those.
If I have to pay II to have my weeks show on II, I want the week # and unit number to show, like it does on all of my generic weeks. I want control over my deposits and that means no more calls to Starwood to find out what exchange number matches what contract.
What is particularly annoying to me is the insistence, "this is the way it's always been," when in fact it is NOT the way it has always been.
Yes, I own a lot of SBP, all bought resale, and I didn't buy anything to requal.
With Marriott, I have to pay a fee to add my weeks to II because I am a resale buyer. II may have something to do with this "new" same ol' policy.
This minute, I am on the phone, and I am told by this newish person that I need to register my weeks to II first, so I can deposit the weeks. This requires a fee, which I have never had to pay. So I told her I want all of the contract numbers that don't have II added, so I can do it myself for one low fee. I feel sorry for this II person, who is going to be on the phone with me for a while. :rofl:
This is news to me. I usually just assign the weeks through Starwood, and Starwood deposits the weeks into II. Of course I buy everything resale, so maybe this is the new norm for Starwood. I just deposited 3 weeks the same old way on 7/18. I didn't have to call II for those.
If I have to pay II to have my weeks show on II, I want the week # and unit number to show, like it does on all of my generic weeks. I want control over my deposits and that means no more calls to Starwood to find out what exchange number matches what contract.
What is particularly annoying to me is the insistence, "this is the way it's always been," when in fact it is NOT the way it has always been.
Yes, I own a lot of SBP, all bought resale, and I didn't buy anything to requal.
With Marriott, I have to pay a fee to add my weeks to II because I am a resale buyer. II may have something to do with this "new" same ol' policy.