- Joined
- Jun 9, 2011
- Messages
- 651
- Reaction score
- 632
- Points
- 304
- Location
- AZ Valley of the Sun
- Resorts Owned
- Sheraton Desert Oasis
Because I prepaid this year’s MF, the statement for my SDO 2BR2BA lockout EOY showed a credit of $569. HOWEVER—last year I paid $574. Why did they ding me $5? I was clear about excluding ARDA.
A phone call finally got the rep to credit me $5. He was unclear about why it happened, mentioned ARDA a couple of times, and I think they tried to squeeze the ARDA fee out of me and thought I wouldn’t notice.
I hope others who find the same discrepancy will call and fight for the credit. If it happens to many and many resist, perhaps they’ll stop this chicanery.
My husband rolled his eyes and couldn’t believe I spent time on the phone for $5, but I dislike the feeling of being conned.
A phone call finally got the rep to credit me $5. He was unclear about why it happened, mentioned ARDA a couple of times, and I think they tried to squeeze the ARDA fee out of me and thought I wouldn’t notice.
I hope others who find the same discrepancy will call and fight for the credit. If it happens to many and many resist, perhaps they’ll stop this chicanery.
My husband rolled his eyes and couldn’t believe I spent time on the phone for $5, but I dislike the feeling of being conned.