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Should I call in to Wyndham

cyseitz

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I just had a resale purchase of 2.3 Million at National Harbor Points finally make it to my account after a 6 month long trek from onset of purchase to it being deposited into my account. The points deposited into my account on Friday and I keep checking to see if I have the 30 guest certificates that I was expecting to get.
I know I am not supposed to get them as I understand that a glitch in their system was the cause of the adding of guests certificates.
Should I call customer service? I'm expecting them to just say that I am not supposed to get those guest certificates as I did not purchase those points from Wyndham.
 
Sandy VDH

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You might not get them this year, unless you call and argue. The calculation is automatic and it happens at the start of your use year. Given that you deposited the points after the start of the use year, that calculation will not be triggered automatically. I do not know how the resale will impact the scenario.

If the calculation is correct you will get 45, not 30. You get 15 for each 1 M or portion there of. So 2.3 will result in 45.
 
vacationhopeful

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Those are resale points --- either they will show up this year (glich happened, enjoy) or NOT (Wyndham coded the new stuff right according to their rules). Don't expect them to EVER show up on the start of your USE YEAR unless it did not get coded resale.

DO NOT CALL WYNDHAM ... the less they look at YOUR ACCOUNT, the better off YOU are.

I would NOT expect the GCs to ever show up.
 
Sandy VDH

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That is what I was suggesting via points from resale DO NOT actually qualify for those free GC. Only developer VIP points. And VIP only comes from buying from Wyndham directly. So you could get no new GCs from that resale purchase. Ouch.
 
Vacationfuntips

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Resale points get only 1 "FREE" GC per year.

If you have more than 1 contract in your membership account it does not matter.

The points must be eligible points, purchased from the developer and not through resale.

If you have more GC than that from this purchase then you are extremely lucky and it may be a glitch in the system.

Cynthia T. :)
 
Bigrob

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I am not aware of a "glitch" that includes GC's coming from resale purchases. Unless you are extremely lucky and it doesn't get coded resale.

I think I know which contract that was. I called on it but couldn't agree on a price (I was too cheap, it turns out.) Nice contract!
 
mistalong

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Vacationfuntips said:
Resale points get only 1 "FREE" GC per year.
Click to expand...



Not doubting Cynthia, but can someone chime in on this for folks that have over 1M points.

In addition, I have 945K plus a 315K Even year contract, will that consider me as a million point owner to get the additional Guest Certificates if I'm eligible as a resale owner?
 
Sandy VDH

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I am VIP so I do get the free GC. I think you will need someone who is resale points to answer that question. But if they have resales and have gotten the GC, you may not get them to post it here, in case wyndham is monitoring. Asking them to PM you might be a better idea.
 
cyseitz

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I guess I was confused thinking I would get them. My last purchase was a PIC of 2 3 bedroom red week and I got GC's so I was thinking I would get them.
 
cyseitz

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Bigrob said:
I am not aware of a "glitch" that includes GC's coming from resale purchases. Unless you are extremely lucky and it doesn't get coded resale.

I think I know which contract that was. I called on it but couldn't agree on a price (I was too cheap, it turns out.) Nice contract!
Click to expand...

I think I remember you and someone else talking about them here. I did pay a lot for them $18,000 :D But the price the original owner paid for the contract was $330,000. Which when I thought about it, it was not too bad of a price. Contract of that size don't come around too often.

So, I'm hoping in the long run I will be pleased with the purchase.
 
Sandy VDH

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PIC week are different and NOT considered or classified resales from a Wyndham point of view. You receive the points and the underlying GC based on point values of the PIC weeks. Obviously 2 3BR (or larger) Red season weeks are the best you can do as far as PICs go.
 
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