For the last year I've noticed that my Eagle Crest week sees Hawaii weeks that my WM won't pull based on online manual searches. I sent a complaint to RCI who responded that they knew about the glitch and were trying to fix it. That was a year ago and so far no fix. Anyone else have this problem? Also I had a couple ongoing searches that didn't pull matches I could see online. After about five phone calls, I finally got new searches to replace the broken ones. Anyone else have this problem? Very frustrating!