We were at Ocean Walk in late September to early October and a lot of personnel changes had taken place. Basically all, or almost all were fired and had to reapply for employment with Wyndham according to those who know us there. Not everyone was rehired. I could tell the difference during check-in, housekeeping and in building maintenance. Here what we experienced at check-in. I email this to Wyndham and the resort manager. Hopefully something will come of it:
"I'm a VIP Platinum owner deeded at Ocean Walk. While waiting to check-in on the 16th, I, along with other owners were standing in the VIP/Elite check-in line. We had to endure listening to your staff try to signup owners for the tour/briefing (sales). We parked out front taking up a parking space waiting to check-in. We stood in line for what seemed forever listening to the tour/briefing (sales pitch) signup to the owners in front of us over and over again. When it was my turn to check-in I told the person at the desk to forego the speech because I heard it a dozen times standing in line. After finally checking in I noticed vehicles lined up in the street trying to get in. She tried and I put my foot down. I don't know who's responsible for the change, but having to wait and listen to those ahead in line getting a sales pitch and trying to be talked into 'a tour' when they just want to be checked in angered a lot of owners in line. I don't know whos ideas the change was, but it wasn't a good one."