SVR Sales tactics

We will be staying at SVR here soon and it's the first time I am going to be using my deeded week as I bought it for $1 and have used it as a (successful) trader. I have apparently been given "VIP check in" and asked to report to the "Lakes Gallery." What is this "VIP check in?" This sounds like a sales presentation attempt. I've read on TUG that they are higher pressure at SVR. What are their tactics? What do they try during the week? Can I check in elsewhere to avoid having to deal with presentations the very first thing.

It's not a sales presentation. You get to bypass the normal lines at the front and they will have your welcome package ready along with some snacks. They will try to sign you up for the owners update - but you can easily decline this. They might also offer to highlight some of the events at the resort during the week or see if you need any concierge assistance. Pretty easy process and low pressure (the updates are a different matter altogether).


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cubigbird said:

We will be staying at SVR here soon and it's the first time I am going to be using my deeded week as I bought it for $1 and have used it as a (successful) trader. I have apparently been given "VIP check in" and asked to report to the "Lakes Gallery." What is this "VIP check in?" This sounds like a sales presentation attempt. I've read on TUG that they are higher pressure at SVR. What are their tactics? What do they try during the week? Can I check in elsewhere to avoid having to deal with presentations the very first thing.

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All you have to do is say you are not interested in a presentation. Be firm and they'll leave you alone. Tell them you want your keys and nothing else.

msmaier29 said:

It's not a sales presentation. You get to bypass the normal lines at the front and they will have your welcome package ready along with some snacks. They will try to sign you up for the owners update - but you can easily decline this. They might also offer to highlight some of the events at the resort during the week or see if you need any concierge assistance. Pretty easy process and low pressure (the updates are a different matter altogether).


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Haven't done this at SVR. The post above is what happens at SVV.

There is a check-in counter (2 counters I think) on the left for SVR owners, which is the VIP check-in line. The regular line usually has long queue.

You will see it when you get there. The VIP check in counter is like the carpool lane - fast to get through...

What are their most recent sales tactics? Do they try to call the room or even show up?? Do they try to catch up with you at the pool?

On the flip side, are they less pressure now???

cubigbird said:

What are their most recent sales tactics? Do they try to call the room or even show up?? Do they try to catch up with you at the pool?

On the flip side, are they less pressure now???

Click to expand...

We were at SVR last month. They offered a choice of Starpoints or $75 Visa gift card to do the owner update. We put them off a couple times but curiosity overcame us and we went. We only got voice mail messages left on the villa phone. No one chased us down or harassed us, though we weren't there much during the day.

At the owner update, they were pushing the Flex program with the enticement of elite status, offering to convert our EOY-odd WKORV and EOY-even Flex to annual Flex so that we'd be 3 star elite, and participation in Interval would be a different methods of points instead of deposit. Once we said no, that was that. No hard sales push at all.

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moto x said:

Haven't done this at SVR. The post above is what happens at SVV.

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Never been to SVV but the above was out experience last March at SVR.


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We were there several years ago and declined update until they tempted us with discounted park tickets, wich amounted to almost $300 in value. The update was not painful and they indicated that they could only sell Florida resorts (and maybe Cancun...not sure about this part). We enquired about WKV. We said no interest in Florida properties and it was a quick exit.