Why Was I Given the North Side of KBC?
From DRI's Website:
Hawaii - Maui
Ka’anapali Beach Club 104 Ka’anapali Shores Place | Maui, Hawaii 96761 | 808.661.2000
Accommodation Max/Private Occupancy Low Season Mid Season High Season Peak Season
1 Bedroom - Scenic View 4*/2 - - 6,500 9,000
1 Bedroom - Ocean View 4*/2 - - 8,500 11,500
1 Bedroom - Deluxe Ocean View 4*/2 - - 11,500 16,000
2 Bedroom 6/4 - - 15,500 21,000
2 Bedroom - Presidential Suite 6/4 - - 44,000 54,500
2009 Weeks - - 1-14 17-26, 28-47, 49-50 15-16, 27, 48, 51-52
2010 Weeks - - 1-13, 16-26, 28-47, 49-50 14-15, 27, 48, 51-53
Nightly midweek rates are 10% of week rate. Check-in day for weekly occupancy: Friday / Saturday / Sunday. Deeded owners any day. *Five if one occupant is 16 years or younger.
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First of all I am a Deluxe Ocean View (Front) owner of a deeded week. I have an Every Other Year (Odd Years) ownership. When I get home I will check to see what Unit shows on the deed.
My account shows this on the DRI overview page.
Kaanapali Beach Club
Week: #51
Unit: 1 BD Dlx Ocean
Season: Red
Points: 8,000
Status: Active
If what I see is correct, the week of Jan 10 to Jan 17, 2009 is High Season.
It would appear that DRI assigned me 8000 points per year or 16000 points total for Every Odd Year.
From the Grid it appears that I would need 11,500 points for the week Jan. 10 to Jan. 17, 2009,
if I was a Points owner. So I would assume that I have more than enough credit or points to get a Deluxe Ocean View Unit.
I made the reservation 1 full year before Jan 10, 2009.
I got to the resort by 11:00 am and check in but they did not give me the Unit number until 4:00 pm when the Unit was ready. In the past Units were given out so that the early arrival got the best units. Yet, at 4:00 pm KBC was going to give me a North Side Unit (I think it was #614).
By DRI 70% Ocean View = Deluxe Ocean View definition, I don't think these North Side Units should not be considered Deluxe Ocean View since I don't think the view is 70% Ocean view. But let us just say the Pool side Units (they also are considered Deluxe Ocean View by DRI) are far better than the North Side.
My question is why was I given the worse (North Side Unit) when I arrived?
Because I protested I got Unit #406 (Pool Side) and then #512 (Ocean Front) for the rest of my stay of 2 weeks.
So DRI made me happy for this trip. But what will happen on our next trip in 2011?
I also heard that DRI doesn't want Week Owners at KBC. So did they put me in a bad unit in order to sell the Club and pay another $19,000 discounted from $33,000 for 7000 points?
Walt