Remember, for the best chance of reserving a top resort and/or top view, you need to call SVO in Orlando, Florida right when it opens at 9 a.m. (U.S. Eastern Time Zone, the same time zone as New York City) either 12 months out (if booking your home resort during your owned season) or 8 months out (if booking into another SVO resort using StarOptions or your home resort during a non-owned season).
With you being in Australia and all, and both areas having their own versions of daylight savings time (complete with different dates when they switch) you’ll need to regularly consult
this handy-dandy time zone converter to help you figure out what time you’ll need to call SVO on your end.
I just used the converter to find out what time you’d have to have called SVO on your end to have reached them at 9 a.m. today (Thursday, December 19) their time. Here are the results:
Australian Capital Territory – Canberra : Friday at 1 a.m.
Australia – New South Wales – Sydney: Friday at 1 a.m.
Australian Northern Territory – Darwin: Thursday at 11:30 p.m.
Australia – Queensland – Brisbane: Midnight (between Thursday/Friday)
Australia – South Australia- Adelaide: Friday at 12:30 a.m.
Australia – Victoria – Melbourne: Friday at 1 a.m.
Australia – Western Australia – Perth: Thursday at 11 p.m.
Of course, if you called them today, you’d get a recording (like the one I got) that says they are shut down today for a holiday party, but please call back at 4 p.m. today when they all get back from their party. (Funny, I don’t remember reading anything about this shut-down on mystarcentral.com, the owner website designed to disseminate information like this to us owners.}
So you’d have to use the time zone converter again to find out when to call back so that someone there will actually pick-up the phone. Here are the results:
Australian Capital Territory – Canberra : Friday at 8 a.m.
Australia – New South Wales – Sydney: Friday at 8 a.m.
Australian Northern Territory – Darwin: Friday at 6:30 a.m.
Australia – Queensland – Brisbane: Friday at 7:00 a.m.
Australia – South Australia - Adelaide: Friday at 7:30 a.m.
Australia – Victoria – Melbourne: Friday at 8 a.m.
Australia – Western Australia – Perth: Friday at 6 a.m.
As an added bonus, if the desired week/resort you want isn’t available, you can do the whole thing over the next day/night with hopes of getting what you want when the next day of availability opens up at your desired resort.
Of course, there are better booking solutions available, like say . . . on-line owner availability checking and booking that Hilton and Hyatt timeshare owners all have . . . .but SVO would rather make you work for your vacation by forcing you to call someplace half-way around the world at God-awful times of the day and night.
I would think that this availability tracking/booking issue would make any SVO property purchase by someone so far away from the Orlando mothership think twice before buying into the SVO family of properties. At a very minimum, understand that your villa view/location in Maui will be significantly compromised if you are unwilling or unable to regularly make these odd hour reservations calls.
Good Luck,
-nodge