Dedicated Server - info and problems

[Post any previously unreported problems you may encounter with this bbs installation in this thread. Please do not post general discussion about the new server in this thread - use the New server - general discussion thread instead.]

On July 24, 2006 we began hosting the bulletin board on our own new dedicated server. There is nothing but TUG on this server, so we won't get bogged down by other websites sharing the same server, as we had with our previous shared host.

Accordingly, we've re-enabled the options that we had previously disabled to conserve server load:

• avatars in posts
• list of who's online at bottom of home page
• list of logged in users viewing a forum at bottom of forum homepage
• showing an arrow on the icon for threads you've posted in
• colored icons for "hot threads" (>25 posts and/or >500 views)

Anticipated problems:

1. If you are currently accessing the board via the temporary URL that utilizes 69.16.236.4 instead of tugbbs.com, hyperlinks in the bbs intended to take you to other messages or other parts of the bbs will take you to the deactivated board on the old server if the URL in those links refers to tugbbs.com. This will automatically cure itself when the tugbbs.com domain relocation reaches your internet provider's system and you start accessing the board via the normal tugbbs.com address.
   If you're still coming in via the temporary link to 69.16.236.4, and want to force your computer to go to the correct server see this thread:
   Link for those using temporary link to 69.16.236.4
   Link for those coming in via [noparse]www.tugbbs.com[/noparse]​
   
   
2. Your automatic login and/or indicators of new posts may give you some problems at first. If so, it is because your system is confusing information in cookies from THIS server with information in cookies from our PREVIOUS server. [Note: This same problem may occur if you intially came to the new server via the 69.16.236.4 address and are now coming in via the tugbbs.com address.] Try this to get things working correctly:
   • After logging in manually, try logging off the board to delete the cookie. You'll find the Log Out link at the right end of the blue bar near the top of the page. Then log back in manually with 'Remember Me' checked.
   • If the above step doesn't get things working, you may need to delete your cookies manually and start over. See this FAQ article for help with this:
     Link for those using temporary link to 69.16.236.4
     Link for those coming in via [noparse]www.tugbbs.com[/noparse]

Avatar problems

Trying to upload an avatar - tried 20+ times.

Avatar is equal to or less than 80 X 80

Size is less than 19k

Get the same error: Unable to save avatar

How are you guys doing it?

Thanks

Re: Avatar problems

PerryM said:

Get the same error: Unable to save avatar

How are you guys doing it?

Thanks

Click to expand...

Perry - the avatars you are seeing now were avatars that were copied over from the old server. Never thought to try uploading one here. Let me look into it.

[Edit - I have the same problem. Hang on, I'm sure I'll be able to get this tracked down soon]

I cannot get to my private messages. Is that just a temporary problem today and will it go away when things are up and running. Thanks.

Mike S.

michaelsmalley said:

I cannot get to my private messages. Is that just a temporary problem today and will it go away when things are up and running. Thanks.

Click to expand...

I'm getting to mine without problems, and can do the same in a test user account with no special privileges.

How are you trying to get to your private messages? Until the name server on your ISP gets updated with the new location of tugbbs.com, links in email notifications will send you to tugbbs.com, but your ISP will send you to the old, deactivated board because it does not have the new tugbbs.com address yet.

Try using the Private Messages link below your welcome message near the upper right corner of this page (must be logged on at the time).

Re: Avatar problems

Perry - try uploading your avatar now. Permissions weren't set properly on the folder that receives custom avatars.

Re: Avatar problems

test avatar upload =)

I think we have a winner!

Re: Avatar problems

TUG Improvements

How many different avatars are you going to try out? Isn't this the fourth today?

Re: Avatar problems

apparently it was actually working when it said it wasnt....sorry about that =)

Re: Avatar problems

OK, I do have a couple of problems.

1. When I do a post quick reply, my avatar and other images don't correct show up. ( they only show up correctly after I refresh the screen.
2. How do I upload my own avatar? (although I think I may stay with that pretty cat)

Re: Avatar problems

Bill4728 said:

How do I upload my own avatar?

Click to expand...

Yes, please tell us how to upload a custom avatar?
TIA

Re: Avatar problems

Bill4728 said:

2. How do I upload my own avatar? (although I think I may stay with that pretty cat)

Click to expand...

Like all other settings dealing with your specific account, you access it via the User Control Panel (User CP link in the blue navigation bar near the top of the page).

Once there, find the "Edit Avatar" link down the left side. (Bill - this is where you chose your original avatar from the stock ones we provided.) There is a "Custom Avatar" box at the bottom of that page where you can upload your own avatar file - either from a file on your system, or from an URL where the file exists on the web.

Re: Avatar problems

Bill4728 said:

1. When I do a post quick reply, my avatar and other images don't correct show up. ( they only show up correctly after I refresh the screen.

Click to expand...

Quick-reply works soley in your browser in the existing page, using javascript, as opposed to the full advanced editor which downloads a separate reply-entry into which you enter your message, then submit the form.

In addition, if your browser supports something called Ajax technology, it will submit your quick reply and just repaint your page without downloading it again.

My avatar and smilies show up here the instant the the submitted quick reply is posted, using Firefox. Works the same whether I preview the post first or just post after I'm done typing.

Don't know what to tell ya. Perhaps different browsers handle images in an Ajax-enabled page differently, although I just had identical results using MSIE 6.0.

Re: Avatar problems

Makai Guy said:

There is a "Custom Avatar" box at the bottom of that page where you can upload your own avatar file - either from a file on your system, or from an URL where the file exists on the web.

Click to expand...

I don't see anything like that. I click on 'Edit Avatar' and then I see the five pages of stock avatars. But I don't see anything else at the bottom of the page.

Re: Avatar problems

Karen G said:

I don't see anything like that. I click on 'Edit Avatar' and then I see the five pages of stock avatars. But I don't see anything else at the bottom of the page.

Click to expand...

Try it again. I didn't have the permissions set correctly for the Moderator usergroup.

Thanks, Doug! I see it now.

Re: Avatar problems

Makai Guy said:

Like all other settings dealing with your specific account, you access it via the User Control Panel (User CP link in the blue navigation bar near the top of the page).

Once there, find the "Edit Avatar" link down the left side. (Bill - this is where you chose your original avatar from the stock ones we provided.) There is a "Custom Avatar" box at the bottom of that page where you can upload your own avatar file - either from a file on your system, or from an URL where the file exists on the web.

Click to expand...

Doug,

You're pulling my leg aren't you.

That box wasn't there yesterday. Was it??

Re: Avatar problems

Bill4728 said:

Doug,

You're pulling my leg aren't you.

That box wasn't there yesterday. Was it??

Click to expand...

Back up a couple of replies to http://www.tugbbs.com/forums/showpost.php?p=198191&postcount=16

If you're still coming in via the temporary link to 69.16.236.4, and want to force your computer to go to the correct server see this thread:
Link for those using temporary link to 69.16.236.4
Link for those coming in via [noparse]www.tugbbs.com[/noparse]

(This information also edited into first post in thread.)

Re: New server - general discussion

New server look great. We really appreciate your hard work for TUG. One problem I had - when the new server was started it had my old email address even though I had changed it and even checked reviews I had done and found they were updated with my new email address. I went into my profile and changed it one more time and then also changed my password. I was sent a verification email which I answered and got the response - thank you etc. etc. I was able to log in tonight but when I went to post this reply re my email address going back to my old one, I was told I could not post as I had not registered. I had to go back through my deleted emails and find the registration one and do it all over again!

[Moving this post, plus my reply, to the "Dedicated Server - info and problems" thread -- mg]

Re: New server - general discussion

Sylvia W said:

New server look great. We really appreciate your hard work for TUG. One problem I had - when the new server was started it had my old email address even though I had changed it and even checked reviews I had done and found they were updated with my new email address. I went into my profile and changed it one more time and then also changed my password. I was sent a verification email which I answered and got the response - thank you etc. etc. I was able to log in tonight but when I went to post this reply re my email address going back to my old one, I was told I could not post as I had not registered. I had to go back through my deleted emails and find the registration one and do it all over again!

Click to expand...

I think you got caught in the middle of the switch between servers. I note that the OLD server has the same email address for you as is currently listed on the NEW server, meaning BOTH have been updated. So here's what I suspect happened:

At the time the old bbs was shutdown on Monday morning, you apparently had changed your email address, but had not yet re-activated with your new one. Your profile, as transferred to the new server, showed you had not yet re-activated your account with your new address.

When you first went to the link provided in the re-activation email, the new tugbbs.com address had not yet reached your ISP, so it took you to the OLD bbs which completed the process of updating your email address THERE. (Side note - that's interesting, I didn't know it would process those things with the bbs taken offline). But that had no effect on your active profile HERE, so when you logged in here, it said you had not re-actived yet. By now, though, the tugbbs.com address change had reached your ISP, so when you went to that link in the email the second time, it took you HERE, and completed the re-activation.

Reviews are a separate database and completely separate from the bbs. They were not affected by the bbs server change in any way. Any email address change made for you there was done separately.

just rec'd an 504 error message www. tugbbs.co Gateway Timeout.

I was attempting to page from page 1 to page 2 on a thread.

pedro47 said:

just rec'd an 504 error message www. tugbbs.co Gateway Timeout.

I was attempting to page from page 1 to page 2 on a thread.

Click to expand...

I've had a couple of odd errors too. Reloading the page has always gone through instantly.

This is very strange I can access every Thread on the BBS except one this morning. Topics: Powhatan (and other Sunterra resorts now has wifi throughtout) error message: 504 www.tugbsb.co Gateway Timeout.

I cannot edit my last post. I misspelled the website should be www.tuggbbs.co