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Desperation measures to reduce server load
- Thread starter Makai Guy
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Makai Guy
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- Aiken, SC, USA
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- Spicebush (Hilton Head Island)
iconnections said:Have you moved to the new server? It is super fast now and I like it. Thank you. This is great.
Nope. The move is still several weeks off, and will be accomplished with much advanced notice and ballyhoo.
Guess the OTHER users of our present server have settled down for a while.
ricoba
TUG Member
I had an unable to connect message today....
I have been away all week and wanted to read messages...kind of annoying to not be able to connect.
But thanks for keeping us in touch and your continued hard work to resolve the issue.
I have been away all week and wanted to read messages...kind of annoying to not be able to connect.
But thanks for keeping us in touch and your continued hard work to resolve the issue.
I hate to complain, really I do...
...but I've been trying to log onto the BBS for 2 days now, and this is the first time I've been let in. I went straight to this topic.
A big, big thank you to Doug and all the rest of you who are working on this problem. But I want to let you know it's getting past desperation time. I can hardly log in any more, and I'm having to find other things to do in the internet
Doug, let me know if there's anything I can do to help. I know the fundamentals of Linux OK, though I've never set up an Apache server (I'm assuming you're gonna use Linux/Apache for your server. I believe it's higher performance than a Windows solution).
...but I've been trying to log onto the BBS for 2 days now, and this is the first time I've been let in. I went straight to this topic.
A big, big thank you to Doug and all the rest of you who are working on this problem. But I want to let you know it's getting past desperation time. I can hardly log in any more, and I'm having to find other things to do in the internet
Doug, let me know if there's anything I can do to help. I know the fundamentals of Linux OK, though I've never set up an Apache server (I'm assuming you're gonna use Linux/Apache for your server. I believe it's higher performance than a Windows solution).
Makai Guy said:
Yes, I noticed as I got this message again today and was quite surprised because the web site worked so well and fast.
TUG BBS Message
Our server host has placed severe limits on our server load. The bbs cannot accomodate your request because the server is too busy at the moment. Please try again later.
Please accept our apologies for this inconvenience. We are actively working to try to get this problem resolved so that you won't receive these messages in the future.
Let's hope it is not much longer. Please accept our apologies for this inconvenience. We are actively working to try to get this problem resolved so that you won't receive these messages in the future.
Keitht
TUG Lifetime Member
I just submitted a post and received a message back to the effect that the server was unavailable due to maintenance or loading problems.
Attempted to repeat the post but was told I had to wait 60 seconds as is normal. When I finally attempted to post the system advised me it was a duplicate post.
One very confused, and confusing, system at present.
Attempted to repeat the post but was told I had to wait 60 seconds as is normal. When I finally attempted to post the system advised me it was a duplicate post.
One very confused, and confusing, system at present.
I have seen websites set up such that when the server starts to get overloaded, guest and unregistered users are given the overloaded server message and only paying members can continue to use the site. I don't know how difficult this would be to implement, but it seems like it would be worth considering. It seems reasonable to give paying, registered TUG members priority over others. I would probably make exceptions for the handful of guest members who make significant contributions.
Bill4728
Moderator
Makai Guy said:
Any update Doug?
Makai Guy
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Bill4728 said:
It's been slow going getting the new server up and running, but we're making progress. Don't worry, we'll let you know when something's afoot.
No problems the last three (3) days.
Question is the new search engine that will be introduce in the future for Travel Search causing this problem?
Makai Guy
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pedro47 said:
Sorry, I don't understand what you are asking.
If your question was in regards to the kayak.com search engine....then the answer is no.
The member only sections of the site as well as the tug2 homepage (and everything else but the bbs for that matter) run on completely different servers that are separate from the BBS one here we are having problems with.
The member only sections of the site as well as the tug2 homepage (and everything else but the bbs for that matter) run on completely different servers that are separate from the BBS one here we are having problems with.
That is my question.
For a week now when I try to log on 9 times out of ten I get the server is overloaded message. Is there some way to fix this?
Jim C
TUG Member
mamiecarter said:
How about reading the previous 40 posts????
I read the intire thread. I reread it. I still don't get it. Now for the tecnologically challenged (me) please explain: Will it give me a better chance to conect if I remember to log in as a TUG member? Do you have a plan to fix the problem or will this just happen off and on during hours of peak ussage? Is this a peak perioud for TUG BBS use because it is Summer vacation and everyone is online making plans? Has BBS usage gone up recently? Could you please spell this out in simple terms?
Keitht
TUG Lifetime Member
mamiecarter said:
Being a member or not will not make any difference to your success rate at accessing this part of the TUG system i.e. the TUG BBS. The BBS is hosted on a shared server which is not owned by TUG. As the loading of the server depends on who is accessing the other services (non TUG) on the server, it is not possible to predict with any accuracy when load will be highest. For example I have experienced problems at 8am UK time i.e. between midnight and 3am US time. That is unlikely to be peak user access time, but might well be the time the server owners to maintenance work etc.
The 'plan to fix this' is by moving to a server that only has the TUG system on it. Work on that move is going on in the background, but from what I have read no final date for the move is available yet.
Hope that helps clarify things for you.
It has really been very hard to log in to TUG so many times lately or get a new page once you are there. This also happens often during the middle of the night. They must be sharing their server with a European web site too that is very popular. I have lost several private messages and posts because of this so know better now to save a copy of everything before hitting the send button.
Why can't TUG have a professional do this move for them as it would take this person not very long so it shouldn't be too expensive. Don't we have enough members here to pay for this move and get it over with? I find this all very unprofessional and we can't blame our volunteers for this because they may not know how to do this and they don't have the time to figure it all out. Often, the company who sells you the server has tech support but you still have to figure it out by trial and error and that takes a lot of time which is obviously happening here. I may not be very popular saying this but it is starting to get unpleasant to visit TUG and I would no longer if it weren't for the Marriott thread.
I am told that a Mac server is a breeze to start up and you are running. It seems to be a lot simpler to do than with a PC.
Why can't TUG have a professional do this move for them as it would take this person not very long so it shouldn't be too expensive.
Don't we have enough members here to pay for this move and get it over with? I find this all very unprofessional and we can't blame our volunteers for this because they may not know how to do this and they don't have the time to figure it all out. Often, the company who sells you the server has tech support but you still have to figure it out by trial and error and that takes a lot of time which is obviously happening here. I may not be very popular saying this but it is starting to get unpleasant to visit TUG and I would no longer if it weren't for the Marriott thread.I am told that a Mac server is a breeze to start up and you are running. It seems to be a lot simpler to do than with a PC.
iconnections said:It has really been very hard to log in to TUG so many times lately or get a new page once you are there. This also happens often during the middle of the night. They must be sharing their server with a European web site too that is very popular. I have lost several private messages and posts because of this so know better now to save a copy of everything before hitting the send button.
Why can't TUG have a professional do this move for them as it would take this person not very long so it shouldn't be too expensive.
This was explained in the other thread
http://www.tugbbs.com/forums/showthread.php?t=27680
This site, nor any other mainstream bulletin board run on a MAC..or a PC for that matter. It runs on Linux.
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I have a different problem with the server-overload error. I get logged in automatically even when I can't access the boards. If I follow the instructions and come back later, I find that I've been logged out and logged in again, resulting in the bold type and "view first unread" buttons that I depend upon disappearing. Could this be somehow fixed while we're waiting for a more permanent solution?
We are going through the steps as we speak to test the new server hosting the BBS in preparation to move it as soon as physically possible and ensure we can turn on all the little doodads and features that we implemented this new version of VBB for in the first place and never look back on these problems ever again!
Good Luck on your improvements. Thumbs Up !!!
Think of it this way: TUG would not get all these complaints about not being able to log in if the BBS wasn't so much appreciated.
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