- Joined
- Jun 6, 2005
- Messages
- 9,856
- Reaction score
- 4,241
- Points
- 648
- Location
- Houston, TX
- Resorts Owned
- Wynd VIP Plat GF, HGVC Elite, WM, HICV, +
Is anyone going to the Owners Meeting this year.
Boy I can sure guess that Wyndham Management does not look forward to this meeting in in 6 weeks.
Given the state of the website.....
There is no clear path to victory that I can see, No short term way to rescue this.
Data Screwed Check,
Application screwed Check,
Users Pissed Check,
Busy season check,
Poor Time to deploy check,
Inventory wrong check,
Points wrong check,
Call Center hold times IN HOURS check,
VC who get yelled at all day check,
VC that drop calls just to get away from it check
IT overwhelmed by tickets check,
Wyndham having to roll back booking and upgrades, check
Employee moral in the toilet check,
Employee Turnover moving up as a result check
oh yeah and that lovely owners meeting in 45 days check.
I have NO idea who is running this project. Is it in-house or is it outsourced? I might be guessing In-house or a cheaply obtained outsource. Honestly I would NOT want to be there, you couldn't pay me enough.
is there anything GOOD we could say about the deployment so far. I don't have any +s to add. Do you?
Their stock price is up, but the TS division on only a part of the total business model.
Boy I can sure guess that Wyndham Management does not look forward to this meeting in in 6 weeks.
Given the state of the website.....
There is no clear path to victory that I can see, No short term way to rescue this.
Data Screwed Check,
Application screwed Check,
Users Pissed Check,
Busy season check,
Poor Time to deploy check,
Inventory wrong check,
Points wrong check,
Call Center hold times IN HOURS check,
VC who get yelled at all day check,
VC that drop calls just to get away from it check
IT overwhelmed by tickets check,
Wyndham having to roll back booking and upgrades, check
Employee moral in the toilet check,
Employee Turnover moving up as a result check
oh yeah and that lovely owners meeting in 45 days check.
I have NO idea who is running this project. Is it in-house or is it outsourced? I might be guessing In-house or a cheaply obtained outsource. Honestly I would NOT want to be there, you couldn't pay me enough.
is there anything GOOD we could say about the deployment so far. I don't have any +s to add. Do you?
Their stock price is up, but the TS division on only a part of the total business model.