Westin St John [Master Thread] - Part 2 (June 2014 and forward)

[Helios]

I think Hugli is being extremely optimistic. Just don't see early March happening..

I agree, timeline is too optimistic...

 

[GregT]

More video of WSJ
https://www.facebook.com/groups/269556383563172/permalink/276703616181782/


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So sorry to see this....stunning...

 

[GrayFal]

Dear Delta Customer,


As the implications of Hurricane Irma are still unclear and unfolding, we want to ensure you have the flexibility to adjust your upcoming travel plans as needed. If you choose to make a change to your upcoming flight plans, we have implemented a travel waiver that will allow you to do so free of charge. Please click here for more details on the waiver. You may rebook your trip by searching for alternate flights through My Trips on delta.com or on the Fly Delta app.


Sincerely,
Your Delta Family


Delta has extended their cancellation policy to reservations thru 4/2/2108.
I was able to use my credit toward flights to Atlantis in May 2018 even though "normally" I would have had to use the credit by 1/29/18, one year after I purchased the ticket.
They have waived the one year restriction for this extreme circumstance.

America airlines is still offering rebooking for reservations thru 10/31/17 only and you must travel to STT by 12/31/17 (roll eyes)
Guess they are not reading the news.

 

[GrayFal]

I just don't see them offering voluntary owners an opportunity to use SVN for a fee. I suspect their only option will be to deposit into II, although there's nothing to deposit (so they would be making a special accomodation).

I attempted to get another reservation thru SVN using my Voluntary Home Options in either Westin in Palm Springs for December.
I was dealing with resolution? services but they were unable to accommodate me.

So using a Marriott deposit that I had in II already I booked Marriott Desert Springs in Palm Springs.

My voluntary CV was deposited into II as an II Points deposit. Something I have not dealt with before. Depending on time of year and unit size I could get two weeks of vacation or on the flip side, not enough points to get even a week for week trade. Exchange fee for VSE to VSE is $139, all other exchanges $189.

Hoping to make HO CV resie for next December.

 

[okwiater]

United just implemented a travel waiver through April 2 as well. I think it's time to cancel.

 

[Helios]

Dear Delta Customer,


As the implications of Hurricane Irma are still unclear and unfolding, we want to ensure you have the flexibility to adjust your upcoming travel plans as needed. If you choose to make a change to your upcoming flight plans, we have implemented a travel waiver that will allow you to do so free of charge. Please click here for more details on the waiver. You may rebook your trip by searching for alternate flights through My Trips on delta.com or on the Fly Delta app.


Sincerely,
Your Delta Family


Delta has extended their cancellation policy to reservations thru 4/2/2108.
I was able to use my credit toward flights to Atlantis in May 2018 even though "normally" I would have had to use the credit by 1/29/18, one year after I purchased the ticket.
They have waived the one year restriction for this extreme circumstance.

America airlines is still offering rebooking for reservations thru 10/31/17 only and you must travel to STT by 12/31/17 (roll eyes)
Guess they are not reading the news.

To Delta.

 

[Helios]

Hoping to make HO CV resie for next December.

I am thinking the same for my SB Diamond VOI. Hopefully things are somewhat operational then.

 

[Helios]

United just implemented a travel waiver through April 2 as well. I think it's time to cancel.

To United.

American should learn from Delta and United...

 

[SMHarman]

To United.

American should learn from Delta and United...

When has American ever led the way, from continuing to serve anaphylactic allergens to seat and cabin upgrades to customer service (though Untied might pip them to the post on that)

 

[Helios]

When has American ever led the way, from continuing to serve anaphylactic allergens to seat and cabin upgrades to customer service (though Untied might pip them to the post on that)

I guess that is true.

 

[dioxide45]

When has American ever led the way, from continuing to serve anaphylactic allergens to seat and cabin upgrades to customer service (though Untied might pip them to the post on that)

Didn't American used to be one of the more revered airline frequent flyer programs and airlines? Wasn't it their merger with US Airways that brought them down?

 

[SMHarman]

Didn't American used to be one of the more revered airline frequent flyer programs and airlines? Wasn't it their merger with US Airways that brought them down?

Yep, they followed Delta's lead on that one

 

[GrayFal]

Didn't American used to be one of the more revered airline frequent flyer programs and airlines? Wasn't it their merger with US Airways that brought them down?

Yes, that is when things really want down.

 

[okwiater]

To United.

American should learn from Delta and United...

American just matched United and Delta. Travel waiver for STT had been extended through April 2.

Kudos to Delta for being the first to implement this waiver. And to United and American for matching them.

 

[dss]

Yes, for many years AA was a leader in many categories. Then they were essentially "purchased" by Doug Parker and his cronies, who ran US Air into the ground (technically it was a merger). They had also previously run America West into the ground (including an unbelievably scary record of maintenance neglect and fines). Somehow both times he took the smaller asset and leveraged himself into the seat of power, and he has been a walking customer disaster everywhere he has been. Use your AA miles anyway and anyhow you can because it's only going to continue to get worse....

 

[SandyPGravel]

American just matched United and Delta. Travel waiver for STT had been extended through April 2.

Kudos to Delta for being the first to implement this waiver. And to United and American for matching them.

Please excuse my ignorance...but when I call do I have to know where/when I want to change my tickets to? I don't know want to sit on hold forever(just an assumption) and then have to do it all over again. Also, (dumb question #2) can the airlines revoke this waiver at any time...in other words do I need to do this ASAP?

TIA, Gina

 

[GrayFal]

Gina.
Delta a system in place where when you call, if the wait is more than 5 minutes, they will call you back. And they do. They will say "will call back between 22-37 minutes"
I was able to rebook to Atlantis

Haven't cancelled my AA tickets yet.

 

[SandyPGravel]

Gina.
Delta a system in place where when you call, if the wait is more than 5 minutes, they will call you back. And they do. They will say "will call back between 22-37 minutes"
I was able to rebook to Atlantis

Haven't cancelled my AA tickets yet.

Thanks. My tix are AA I was reading their change stipulations and it reads like I have to know exactly what I intend to do with my tix when I call. Decisions decisions...

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[Dawnwrey]

For our Delta tickets in lieu of STT, I knew what we wanted when I called. The call back system worked great!
For our United tickets during hurricane Harvey, we were able to get a credit on record that we can use in the future, but that will require another call once we decide to use them.
Good Luck!

 

[LisaH]

AA also has a call back system so you don't need to wait. During Irma we changed our tickets to Bahamas from making a stop in Miami to Charlotte with better connections. Worked out well for everyone.

 

[cubigbird]

Here’s a great satellite photo from NOAA of STJ.

https://storms.ngs.noaa.gov/storms/irma/index.html#20/18.33067/-64.79532

 

[SMHarman]

Here’s a great satellite photo from NOAA of STJ.

https://storms.ngs.noaa.gov/storms/irma/index.html#20/18.33067/-64.79532

Looks like the dock needs a rebuild. Unless it always had a kink in it. I can't remember

Also looks like many buildings roofs are predominantly intact and in the right place. compare to some other Hill buildings now matchsticks.

Landscaping is a mess and all the pools have turned to mud.

As Dave said earlier depends how water got in sideways through broken windows and through eaves.

 

[Helios]

Here’s a great satellite photo from NOAA of STJ.

https://storms.ngs.noaa.gov/storms/irma/index.html#20/18.33067/-64.79532

Thanks. The pic is very sharp. Interesting, all resort pools look very dark with the exception of Villa 4111.

 

[dioxide45]

Thanks. The pic is very sharp. Interesting, all resort pools look very dark with the exception of Villa 4111.

Maybe it has been drained? Is the bottom painted blue or blue tile?

 

[Helios]

Maybe it has been drained? Is the bottom painted blue or blue tile?

It could be, perhaps they started working om that one. It should be light blue color.