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Well... that's that...

Discussion in 'Wyndham Vacation Resorts' started by Bigrob, May 18, 2017.

  1. CO skier

    CO skier TUG Member

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    Short term and long term, the vast majority of any increased revenue from guest fees will come from Wyndham picking the pockets of megarenters who put the first GC in a dummy name until they find the guest who will ultimately stay in the unit, then pay for another GC to change the reservation from the dummy name.
     
  2. scootr5

    scootr5 Tug Review Crew: Rookie TUG Member

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    Or more likely, until they show up at the resort.
     
  3. tschwa2

    tschwa2 TUG Member

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    Only if they haven't had an overlapping reservation in the last several years. I would think they would know that by 14 days before they need to change one of the reservation or lose it. If not they would have arrived to a cancelled reservation even without this latest change.
     
  4. vacationhopeful

    vacationhopeful TUG Member

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    Did I understand wrongly that ARP reservation can overlap?
     
  5. Avislo

    Avislo Guest

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    It is my understanding that a overlapping definition does not have a exception for ARP/RARP/RP.
     
  6. BFields47

    BFields47 Guest

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    Registration was a pain for me as well. It's a hit or miss. I place my bet it'll crash in the first few hours and they won't know how to fix. Just hope they have a good way to recover to the old system.

    Knowing how IT is nowadays, probably created by underpaid and inexperienced programmers in India who have absolutely no clue about timeshare. Just to save a couple of $$$.

    Hope they retained some of the original folks from the old website. Despite its lack of ARP bookings it was quite a solid system. They had a few hiccups in the beginning but I was still impressed.

    Yet I'm praying for a successful transition and look forward to hopefully booking arp without an agent.
     
  7. ronparise

    ronparise TUG Member

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    The 99 guest fees and the 19 transaction fees go to the club, not to wyndham
     
  8. scootr5

    scootr5 Tug Review Crew: Rookie TUG Member

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    During ARP you can make any reservations you want and have points for, even exceeding the 10 unit limit. As I understand the new policies you still only have 48 hours to put guest names (or other owner) on them.
     
  9. scootr5

    scootr5 Tug Review Crew: Rookie TUG Member

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    Good point, although I've run in to plenty of owners that do t understand the reservation rules.
     
  10. paxsarah

    paxsarah TUG Member

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    I was less responding to that part of the post and more to the expectation that Wyndham (or the club) would be raking in those $99 fees by the tens of thousands in the first 48 hours after the new system goes live. My counter was that people either already paid that $99 (or changed owner names) or they're still not going to be paying attention until after their overlapping reservations get cancelled.
     
  11. Braindead

    Braindead Guest

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    It's a little telling that the old site is still up.

    Did Hilton keep their old owner site up when they rolled out their new website ? I thought they had both sites up and owners could make reservations on either site for a couple of months. Our new big boss did come from Hilton
     
  12. CO skier

    CO skier TUG Member

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    I do not think that the old site is "up" any more now than the new site was "up" prior to today.
     
  13. cayman01

    cayman01 Guest

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    Though I have my doubts I am hoping for a smooth transition. I hope the new site works well and problems are held to a minimum. Unfortunately there are going to be a lot of people who lose vacations due to the new rules and not knowing about them. I hope Wyndham at least has some contingency plan for them, whether it be point refunds or something else.

    I think keeping the old site running til the kinks get worked out of the new one would be smart, but not sure that wil be possible. Can the new rules be patched into the old system? Seems they have their hands full as it stands now.
     
  14. Braindead

    Braindead Guest

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    Prepare for the worst and hope for the best. Is very appropriate in this case
     
  15. CO skier

    CO skier TUG Member

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    It seems they are having enough difficulty patching the new rules into the new system.
     
  16. geist1223

    geist1223 Guest

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    Good luck Wyndham Folks. Wyndham did an "upgrade" to the Worldmark System in March. Two months later and many people are still having problems.
     
  17. Avislo

    Avislo Guest

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    At this point, the new website probably is probably complete awaiting official release with the exception of reservations and related issues.

    End of Day 1, Wyndham is still sending confirmation e-mails.
     
    Last edited: May 20, 2017 at 2:35 AM
  18. ecwinch

    ecwinch Moderator

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    Odds are either "for" or "against" something happening. I believe it is twice as likely that we will rollback, but I am not offering a "for" bet... :)
     
    Last edited: May 20, 2017 at 4:46 AM
  19. wjappraise

    wjappraise TUG Member

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    It looks like old site is now shut down.


    Sent from my iPhone using Tapatalk
     
  20. uscav8r

    uscav8r TUG Review Crew: Expert TUG Member

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    As of Saturday morning, the old site is no longer up. I'm guessing the URL for the new site will be the same as the old.


    Sent from my iPhone using Tapatalk
     
  21. Avislo

    Avislo Guest

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    As of a few minutes ago, called Customer Service (options 3 then 2). They are answering phones. May be able to get in to accounts on and off throughout today and tomorrow. for reservations. Some accounts are coming up but it is real slow. Five minutes or more they are not staying on the phone long enough to get into the account at this point. Data has been transferred. Some tests have been run this morning.

    If they do come up for period of time throughout the day and tomorrow, I guess the 48 hour overlapping guest pass period would start.
     
    Last edited: May 20, 2017 at 9:31 AM
  22. Avislo

    Avislo Guest

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    Sorry about this post, but people that what to take the bet talked about earlier might want to jump on the side that the site will be functioning with bumps along the way.
     
  23. md8287

    md8287 TUG Member

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    I have to give credit to Wyndham. We had overlapping reservations and received:
    1. General emails all got warning about overlaps.
    2. Email to us telling us we have at least 1 set of overlapping reservations.
    3. Recorded call to tell us we still had at least one overlapping res.
    Good proactive job Wyndham. And yes I am a procrastinator and yes I fixed them on the last day.
     
  24. Avislo

    Avislo Guest

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  25. md8287

    md8287 TUG Member

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    I wouldn't touch any data, even if it looks functional, before they announce it's good to go as I can only imagine the amount of resets they do this weekend.
     

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