clifffaith
TUG Member
- Joined
- Feb 24, 2016
- Messages
- 5,539
- Reaction score
- 6,762
- Points
- 498
- Location
- San Juan Capistrano, CA
- Resorts Owned
- Worldmark
Banging my head against the wall this afternoon. I'd yelled at Cliff earlier this summer because he ordered a sample/just pay shipping of some vitamins. Of course within days of receiving the sample a second shipment for which he was charged arrived. ARRRGH! Cliff, you have to read the small print!! A month or so later he bought a watch for a "good price", and as he was showing it off to a friend the friend said "they are going to hit you for $100". Sure enough, next billing cycle comes a $100 charge. We cancelled and got our account credited in both instances, and I of course blamed him for not reading what he was signing up for.
Now comes my turn. In July I bought a $3.95 .5 oz sample of an anti wrinkle cream. I saw the $3.95 charge on my last bill. Fine. Then Monday comes the email from Chase that they have stopped a $99.95 charge, did I want them to pass it through or decline it. Decline. Except that wasn't enough they proceeded to call every hour, with no notation as to who they were, so until I checked the machine the next day I had no idea they actually wanted to speak to me. They would not just decline the charge, I had to call the company to cancel something I swear I never signed up for in the first place. I expect that Freya Cream will use my expletive laden tirade as a training implement -- I had the phone answerer trying to hold back laughter as she continued to try to sell me something else or the same product at a discounted price for five minutes while I verbally abused her. Done, cancellation number, back to Chase with the number.
Except that it is not done. Got my bill today and back on Aug. 11th they hit me for another $99.95. Now what the heck was that for? I never got another shipment from them after the little sample arrived. Not only did I not see any small print that said I was signing up for some beauty of the month BS, I would tell you that I was duped right from the beginning because I am 90% sure I was responding to an offer from Joanna Gaines of Fixer Upper fame (she is in trouble with HGTV for having a side cosmetic business while under contract with them), so have no idea where Freya came in.
That's it, three strikes we're out. Looks like there is no such thing as a free or pay shipping only trial offer. And no, I didn't use the wrinkle cream and as I told the gal on the phone, I'd rather be ugly and wrinkled than try their product at this point.
Now comes my turn. In July I bought a $3.95 .5 oz sample of an anti wrinkle cream. I saw the $3.95 charge on my last bill. Fine. Then Monday comes the email from Chase that they have stopped a $99.95 charge, did I want them to pass it through or decline it. Decline. Except that wasn't enough they proceeded to call every hour, with no notation as to who they were, so until I checked the machine the next day I had no idea they actually wanted to speak to me. They would not just decline the charge, I had to call the company to cancel something I swear I never signed up for in the first place. I expect that Freya Cream will use my expletive laden tirade as a training implement -- I had the phone answerer trying to hold back laughter as she continued to try to sell me something else or the same product at a discounted price for five minutes while I verbally abused her. Done, cancellation number, back to Chase with the number.
Except that it is not done. Got my bill today and back on Aug. 11th they hit me for another $99.95. Now what the heck was that for? I never got another shipment from them after the little sample arrived. Not only did I not see any small print that said I was signing up for some beauty of the month BS, I would tell you that I was duped right from the beginning because I am 90% sure I was responding to an offer from Joanna Gaines of Fixer Upper fame (she is in trouble with HGTV for having a side cosmetic business while under contract with them), so have no idea where Freya came in.
That's it, three strikes we're out. Looks like there is no such thing as a free or pay shipping only trial offer. And no, I didn't use the wrinkle cream and as I told the gal on the phone, I'd rather be ugly and wrinkled than try their product at this point.
