t3jjj
TUG Member
I was wondering if anyone could provide some guidance for my situation.
I bought a resale contract for Bonnet Creek of 126000 points with usage ability on even years. I bought the contract off eBay in June. The eBay ad indicated that 126000 points were available for use this year as it is an even use year. The closing went smoothly and I received a letter in September from Wyndham welcoming me.
After I signed up for online access i checked my points and it only showed a balance of 20080. I tcalled he resale company and they said they would take care of it. To date it is still an issue. Wyndham keeps telling the resale company that they will research it and fix it. This has been going on since September.
Does anyone have advice on how to handle this? Is there a number I could call at Wyndham other than customer care to talk to a supervisor or manager?
My concern is that I planned on dumping the points into RCI but I have to do thar before the end of the year.
I bought a resale contract for Bonnet Creek of 126000 points with usage ability on even years. I bought the contract off eBay in June. The eBay ad indicated that 126000 points were available for use this year as it is an even use year. The closing went smoothly and I received a letter in September from Wyndham welcoming me.
After I signed up for online access i checked my points and it only showed a balance of 20080. I tcalled he resale company and they said they would take care of it. To date it is still an issue. Wyndham keeps telling the resale company that they will research it and fix it. This has been going on since September.
Does anyone have advice on how to handle this? Is there a number I could call at Wyndham other than customer care to talk to a supervisor or manager?
My concern is that I planned on dumping the points into RCI but I have to do thar before the end of the year.