Velma R. Pippin
newbie
- Joined
- Jul 6, 2017
- Messages
- 3
- Reaction score
- 0
- Points
- 1
- Resorts Owned
- Ozark Mountain, Holiday Hills and a Presidential at Holiday Hills
We have three timeshares at Holiday Inn Club Vacations, formerly Silverleaf Resorts whose office was located in Dallas Texas. We, as owners, were not notified when this sale/merger occurred. Now a lot of things have changed: Can call for reservation one week in advance (which we like); CANNOT OCCUPY ALL THREE LODGES (ONE OF WHICH IS A PRESIDENTIAL) AT THE SAME TIME (WHICH WE DO NOT LIKE AND OPPOSE). Example, if my name appears on all three deeds, I can only use one. We purchased one timeshare in 1989; another in 2005 and the third one in 2007. One of these is for our grandchildren to use, but we have the option to use it also as my husband's name is on the deed. Can someone tell me why we cannot use all three at the same time? These were all purchased under the "Endless Escape" which has always been that a purchaser (any name on the deed) can go at any time when there is a vacancy. We really enjoyed this! AND we were told we could use all three at the same time -- otherwise, why have three?? Our due have raised once each year for the last two years. If you want to "bank" a week, there are certain times you can use them -- oh ? Didn't tell us that either. And to top it all off, we are required to pay a $115.00 deposit when we come. When I asked why I was told that it was "in case anything was damaged, etc.". I have never damaged anything -- have left things before but not gotten them back because "no one found them". We are so disgusted. Do we have any recourse???