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New issue with computer system

J

John_and_Val

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So Bonnet Creek has no inventory in December....I log in this morning and the last week of December has all green. I hit the 27th for 4 Nights and availability is there. I select the reservation and it goes right back to the same page. Unable to select any of the reservations that show available in December.
I called at opening of business hours and they could book it.....no problem.

They blame it on the "NEW WEBSITE" coming online very soon.

Wonder what the odds are of me actually getting this reservation?
 
Sandi Bo

Sandi Bo

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Thanks for posting.

I saw the same thing and sent a message to website support via contact us (fwiw). I don't know if that does any good but I do try to bring things to their attention (and took some screen shots).

The excuses they come up with. :wall: The new site doesn't actually do anything does it? Just view (I haven't looked recently)? I don't know how they are ever going to get figure out root cause and fix this stuff if they can't trouble shoot correctly.
 
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