VacationForever, glad you came out on the winning side
Presley, like others had said, even with the police report, if there's no "independent" witnesses, the police report is still only my version of the story and thus worthless. And who's going to find witnesses on the freeway, even in stop and go traffic.
MPULIA is right about the drive-in centers being shut down. Allstate just wants us to take photos and send that in. We asked for someone to look at the car but so far nothing. I had asked the Adjustor that wouldn't you think you could independently verify who hit who from the damage to the car? Nope. They're not interested in looking at our car. We are taking the car today to a Toyota-blessed body shop for the estimate.
I honestly think if this were to happen again, I would call the police and say I'm not sure if the other party was injured. Something similar happened to a friend, with the added bonus that the other driver then sent letters to her from an attorney, claiming medical damages. Of course, she then referred those to her insurance company, but there's always that fear that you will be held personally liable.
CLiffaith, we will go to AAA today and get the DMV forms and file there. Our local AAA office handles a lot of the DMV paperwork.