How to exchange thru RCI for the first time?

[StuckInKS]

I got my Wyndham online account set up yesterday and am trying to log into RCI but get this message: "CLOG-S-USAU-100344 : Unfortunately, our system wasn't able to identify the Vacation Club in which you're a member. Please try signing in again. If this issue persists, feel free to call your Vacation Club for help. We apologize for the inconvenience." Is this a time issue or do I need to call in?

Also, when I go to deposit points into RCI it says this: "Our records indicate that you are currently not affiliated with a Worldwide External Exchange company. You must be affiliated with either RCI® or Interval International® (II) to deposit your CLUB WYNDHAM® Plus points with an exchange company." But I can't figure out how to do that. The link it send me to has no useful info on setting it up and choosing an exchange company.

Thanks

 

[nicemann]

I got my Wyndham online account set up yesterday and am trying to log into RCI but get this message: "CLOG-S-USAU-100344 : Unfortunately, our system wasn't able to identify the Vacation Club in which you're a member. Please try signing in again. If this issue persists, feel free to call your Vacation Club for help. We apologize for the inconvenience." Is this a time issue or do I need to call in?

Also, when I go to deposit points into RCI it says this: "Our records indicate that you are currently not affiliated with a Worldwide External Exchange company. You must be affiliated with either RCI® or Interval International® (II) to deposit your CLUB WYNDHAM® Plus points with an exchange company." But I can't figure out how to do that. The link it send me to has no useful info on setting it up and choosing an exchange company.

Thanks

You will probably have to call Wyndham and ask them to set it up. When I bought my resell I gave it a few weeks and then called a VC and asked what is going on. They said the request was never sent over to RCI. They filled a form out over the phone and next morning it was working for me.

 

[bendadin]

It takes some time to set that up. They told me that I had to wait out a 15 day recision period. In the end it only took a few days as I didn't have a recision period.

 

[StuckInKS]

I guess I will call today. These have been in my name for 2-4 weeks I believe, but just called Wyndham to get my member number yesterday, so hopefully there is no wait period. Thanks!

 

[cayman01]

They don't set up the RCI account til you call them. Then two days later I was active.

 

[StuckInKS]

I did call today and he said that they don't set them up until 30 days after the contract has been transferred (resale). He said both of my contracts that are showing were both completed 4/11, so it won't be until 5/11 and to call back if it is not active by then.