Credit Pooled points no longer transfer to new owners

[spackler]

Recently bought another resale contract with credit pooled points in it, as I have before with no issues. It was processed by Wyndham a few months ago.

Logged in today, notice that all the pooled points simply disappeared.

Called up Owner Care, talked to "Erica", who told me under no uncertain terms that credit pooled points don't transfer to the new owner. They've apparently been doing reviews of resale transfers lately & eliminating any "mistakes" of new owners "accidentally" getting non-regular-use points into their accounts.

I asked her where do the points go, as the old owner clearly doesn't have access to them. She simply said they just don't exist any more.

 

[Railman83]

Recently bought another resale contract with credit pooled points in it, as I have before with no issues. It was processed by Wyndham a few months ago.

Logged in today, notice that all the pooled points simply disappeared.

Called up Owner Care, talked to "Erica", who told me under no uncertain terms that credit pooled points don't transfer to the new owner. They've apparently been doing reviews of resale transfers lately & eliminating any "mistakes" of new owners "accidentally" getting non-regular-use points into their accounts.

I asked her where do the points go, as the old owner clearly doesn't have access to them. She simply said they just don't exist any more.

I had one clear at beginning of April and the credit pool points transferred

 

[am1]

I had one clear at beginning of April and the credit pool points transferred

Better use them quick. A little bait and switch if you ask me.

 

[Railman83]

I booked already

 

[bachmansofwc]

I had the credit pooled points and now they are gone! GRRRR oh well at least I got some of them. Which btw I did have in the contract with the seller... I understand now the seller had no right to include that but...