Phydeaux
TUG Member
Lee, I'm curious as to why you switched from America to Avant. The insurance coverage appears the same.
Several reasons. First, it took much too long for their rep to show up at the chaotic meeting spot they have selected outside of the terminal.
Second, after arriving at their rental office, the paperwork took much too long to complete; we were in that small stifling office for about an hour. I recall my friends and I asking each other if we'd ever get out of there.
Third, the rental vehicle was a pos.
Fourth, our friends returned the vehicle, since we were staying an additional week without wheels, and they explained the rep that checked in the car was literally crawling under the vehicle, looking for some sort of damage. Return took way too long, and the guy checking it in was a knob.
As mentioned, I've rented and subsequently switched numerous agencies over the years, and thus far, Avant has been top dog. If or when they drop the ball, we'll move on once again. We have another weeks rental before our return, so can update after that.
A question for you Helene, are you still vacationing at the rr's? I thought you were staying in Akumal, or elsewhere, no? Above is a view from our place today. Loving it. Not in Akumal though
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