am1 or others, would you share what terms you did or did not accept? I only had to agree to not add in new contracts. Still no word on my points audit.
I believe my terms were the same as most impacted owners who have been open with their reporting of the situation. Basically my terms were:
1. No use of automated software programs commonly referred to as “robots,” or simply “bots”; and/or
2. Abide by any Rules and Regulations as set forth and defined in the current CLUB WYNDHAM Plus Membership Directory, Club Wyndham Plus Trust Agreement and any operative Contracts in which Program Rules and Regulations may be changed, altered or eliminated by WYNDHAM and its affiliates or successor entities in its sole discretion at any time.
3. Not be eligible to convert CLUB WYNDHAM Plus points to pay for maintenance fees;
4. Cannot transfer points from one member number to another member number;
5. Privileges to borrow points suspended as well as ability to pool points beyond available current use year points.
By accepting those terms, I was granted website access to make and cancel reservations as well as add guest certificates. I am allowed to use ARP rights, but must call the special 877 number that goes unanswered. When I leave a message, no return call is made. Emails to the
acctinfo@wyn.com are likewise ignored. So, this process has been a JOKE, to put it mildly.
It would be nice if Wyndham would live up to the terms they have promised, beyond just expecting impacted owners to abide by the agreed upon terms.
I would believe that the harm caused by the ineptitude of Wyndham will be quite easy to prove and to numerate, placing a dollar amount on the harm.