So, so lost
My mom went on one of those "free vacation" things and ended up coming home with a timeshare at Vacation Village Parkway. I guess it's through RCI weeks. My mother is about 1000% confused on what exactly she was promised vs. what exactly she got. From what I can see on her paperwork, it looks like she got a week at VVP with two adjoining rooms. I think she got week 1 but she swears that it is just one week in general. On the website under her account, it doesn't specify a week. Also, because she just started the process to buy last May, she was told she could not deposit her week for 2012 until fall. Then when she called RCI, she was told that she could not deposit her week until she paid her association fees to VVP. VVP told her that she could not pay her fees until the bill was ready, the first week of December. If she indeed has week 1, how is she supposed to deposit it with only 1 months time? At this point, she is ready to get rid of the timeshare however she can. She is getting really really frustrated since she seems to get a different story everytime she calls RCI, plus she figures at this point she won't be able to use her timeshare until at least next year. I am trying to talk her into at least giving it a chance before she gets rid of it but I need to provide more than moral support. Any suggestions?