Well... that's that...

[Bigrob]

Good luck everyone. Let's hope that "Bloody Monday" isn't too Bloody.

Fingers crossed but expectations are low.

 

[Sandi Bo]

Here's to a Wyndham free weekend (and a long one to boot)!

 

[Avislo]

From the new site:

Hold tight, we’ll be back.
A new vacation planning experience is on its way! We’re currently in the process of changing to brand-new systems. Thank you for your patience while we make exciting upgrades to your owner website.

In the meantime … sit back, relax, and get ready for an enhanced online experience.

 

[vacationhopeful]

I hope the system comes back up Monday ... it could be later in the week ... like Friday ... Bloody Friday.

I have somewhat LOW EXPECTATIONS for some strange reasons.

Truly hope I am wrong and this is a smooth transition to a new, better, faster, easy to use owner interface which reduces operating costs and allows 24 hour booking and system access.

 

[Avislo]

Got into the old website a few minutes ago. It seems to have some functions

Reservation and Financial Systems Currently Unavailable


Our reservation system is currently unavailable as we complete our system upgrades and enhanced owner website. The upgrades are expected to take place through the entire weekend.

As such, you will not be able to make, modify or cancel any CLUB WYNDHAM Plus transactions online or over the phone until the upgrades are complete.

Transactions will resume once the revamped website launches, so be sure to stay tuned to be among the first to experience your upgraded owner website!

 

[nicemann]

Got into the old website a few minutes ago. It seems to have some functions

Reservation and Financial Systems Currently Unavailable


Our reservation system is currently unavailable as we complete our system upgrades and enhanced owner website. The upgrades are expected to take place through the entire weekend.

As such, you will not be able to make, modify or cancel any CLUB WYNDHAM Plus transactions online or over the phone until the upgrades are complete.

Transactions will resume once the revamped website launches, so be sure to stay tuned to be among the first to experience your upgraded owner website!

Yep it is still like that way right now. Surprised they didn't just take it all the way down.

 

[scootr5]

Yep it is still like that way right now. Surprised they didn't just take it all the way down.

I was glad, as it allowed me to get a screenshot of a reservation with confirmation number for something I booked last night (when Glacier Canyon had tons of fall and winter weekend availability showing up as people cancelled reservations).

 

[chapjim]

Good luck everyone. Let's hope that "Bloody Monday" isn't too Bloody.

Fingers crossed but expectations are low.

Yep. We've been pushed out of the airplane and we're freefalling, hoping our parachutes will open.

Meanwhile, the old site is still open "read only."

 

[schoolmarm]

So did anyone else make a bunch of reservations yesterday (and took screen shots of them)? I think that the "make a bunch of transactions in one day" goes away with the new site. And they gave me more points as an adjustment when they re-aligned my use year. Sooooo....hello NYC (three times this summer instead of just once AND for New Years week), and Old Town Alexandria for January. Was going to nab Chicago in February but it was a split reservation and I'll wait for the new system.

Forgot to screen shot my "Points status". Hope I don't need it.

 

[wjappraise]

Forgot to screen shot my "Points status". Hope I don't need it.

You can still get current point status from old site.


Sent from my iPhone using Tapatalk

 

[schoolmarm]

THANKS!

 

[Avislo]

So did anyone else make a bunch of reservations yesterday (and took screen shots of them)? I think that the "make a bunch of transactions in one day" goes away with the new site. And they gave me more points as an adjustment when they re-aligned my use year. Sooooo....hello NYC (three times this summer instead of just once AND for New Years week), and Old Town Alexandria for January. Was going to nab Chicago in February but it was a split reservation and I'll wait for the new system.

Forgot to screen shot my "Points status". Hope I don't need it.

Wise move on picking up some great reservations for you. With the amount of available reservations apparently coming back to the system at least briefly, this could take a chunk of points from the existing credit pool that Wyndham wants retired.

 

[ronandjoan]

I hope the system comes back up Monday ... it could be later in the week ... like Friday ... Bloody Friday.

I have somewhat LOW EXPECTATIONS for some strange reasons.

Truly hope I am wrong and this is a smooth transition to a new, better, faster, easy to use owner interface which reduces operating costs and allows 24 hour booking and system access.

Yes, Linda, we can hope. I tried twice in the last few weeks to register on the new site and could not get any confirmation that it happened.

 

[Ozlander]

Last time they tried to do this, it only took them 6 months to get it right.

 

[Braindead]

Here's my odds !

99.99 to 1 new website up 12:00 AM Monday. Only website needed

.01 to 1 old website up and we are still using to make reservations

 

[vacationhopeful]

Yes, Linda, we can hope. I tried twice in the last few weeks to register on the new site and could not get any confirmation that it happened.

Tried to register .... ME, TOO! ... after 45-60 minutes and some length of times on the phone .. I just scream and hangup. Several times.

Seems there might be a problem with multiple Member numbers in 1 name.

 

[ecwinch]

Here's my odds !

99.99 to 1 new website up 12:00 AM Monday. Only website needed

.01 to 1 old website up and we are still using to make reservations

I would take those odds. My betting line is 2 to 1 that we rollback to the old system within 72 hrs.

 

[Braindead]

Did I do that backwards ?
I meant you bet a $1.OO you only get .01 cent back if we end up back with the old website. Extremely likely. You make a winning bet but lose money.

New website up at 12:00 AM Monday is the long shot

 

[Braindead]

I would take those odds. My betting line is 2 to 1 that we rollback to the old system within 72 hrs.

I would take you up. I bet $100.00 that we do rollback to the old system within 72 hrs. If we do rollback to the old system you give me $200.00

 

[wjappraise]

My forecast is that the new website will roll out, come hell or highwater. Wyndham has a motivation: $99 guest fees by the tens of thousands will be added within 48 hours of the rollout. Customer satisfaction and BBB ratings mean NOTHING to Wyndham. $$$ mean EVERYTHING to the Owner Care folks, and the CEO and board, and stock holders.

 

[paxsarah]

My forecast is that the new website will roll out, come hell or highwater. Wyndham has a motivation: $99 guest fees by the tens of thousands will be added within 48 hours of the rollout. Customer satisfaction and BBB ratings mean NOTHING to Wyndham. $$$ mean EVERYTHING to the Owner Care folks, and the CEO and board, and stock holders.

In the long term Wyndham is looking forward to those $99 fees rolling in; however, I think everyone who's been paying attention has already paid their $99 (or canceled overlapping reservations), and I don't think much is going to happen in the first 48 hours of the new site to tip off those people who haven't paid attention what's going on. After 48 hours, though, there should be a field day for people looking to snag all those auto-cancellations.

 

[55plus]

My forecast is that the new website will roll out, come hell or highwater. Wyndham has a motivation: $99 guest fees by the tens of thousands will be added within 48 hours of the rollout. Customer satisfaction and BBB ratings mean NOTHING to Wyndham. $$$ mean EVERYTHING to the Owner Care folks, and the CEO and board, and stock holders.

As a Wyndham stockholder the changes may be good. As a Wyndham timeshare owner the changes don't impact our business. I'm glad I didn't acquire contracts across the Wyndham inventory. We own where we need ARP for what we do to pay our maintenance fees.

 

[vacationhopeful]

And few readers here will lose those "overlapping 6 months out" reservations.

And THOSE "nonTUG reading" Wyndham owners WILL BE SEARCHING the internet to hang Wyndham. Those owners with a Sat-Sat having the FOLLOW week being a FRI-FRI .. for their July 4th Holiday 2 week vacation cancelled due to the overlap ... 6 weeks before the 14 day before checkin overlap ... because the owner did NOT put 1 reservation in wife's name and the other in the husband's name when he made them MONTHS ago.

 

[tschwa2]

Hasn't Wyndham been email those with overlapping reservations?

 

[wjappraise]

Hasn't Wyndham been email those with overlapping reservations?

Likely they have, but based upon the reactions here on TUG, a good 5% of owners do not get email from Wyndham. It might be due to wrong email address, or spam filters set too high. But 5% across an owner base of 500,000 will result in some who have no idea what changes have been made. And they will not know until they login to check on the two rooms they booked at 13 months for their once-a-year vacation, only to find that one or both rooms were cancelled by The Great Oz of Wyndham.